Janty customer service europe issue......!

[chippez]

Honestly i had to write this , cuz it gets on my nerves , the fact that a customer like me and probably many more that left the coins in a company that doesnt even care in answering there clients questions( i mean simple ones) , as if this was normal in the 21 century, its a shame that something like this is happening , i have bought from many places , and the feedback has been on time , i dont have anything else to say besides this , i think that its all said . Just get a grip of yourselfs JANTY EUROPE ,and respect your clients, thank you.

 

[chippez]

Just sent mail Nº 5 , to see if anyone responds, might as well catcha plain and knock on there door for customer service!!!!!!!!

 

[chippez]

EMail Nº6 just went , maybe now ill get some luck !, do you think they went bankrupt or something , or probably just fell of a chair and nobody knows, gi wiz!

 

[BiteMe]

Have you tried posting this or something like this in the Janty Forum?
They have a new person that just came on board yesterday to deal with issues like this.

 

[wegster]

You might want to actually explain what the issue is...I can't tell..? Hopefully the emails sent were clearer?

 

[chippez]

Well the issue has to do with the dispatch date , if it is scheduled for the day that has been anounced on there website , very simple stupid question , with no stupid response.

As for the Janty guy thats been nominated to help out the bloggers, its an issue that has nothing to do with a customer that buys directly from a site a wants to know some info on his purchase, after i buy a product i dont really think that people are going to seek a forum so that some one can help you out with his doubts , thats weird ?

 

[BiteMe]

Well the issue has to do with the dispatch date , if it is scheduled for the day that has been anounced on there website , very simple stupid question , with no stupid response.

As for the Janty guy thats been nominated to help out the bloggers, its an issue that has nothing to do with a customer that buys directly from a site a wants to know some info on his purchase, after i buy a product i dont really think that people are going to seek a forum so that some one can help you out with his doubts , thats weird ?

Well... I'm not quite sure what you're getting at here, but, the guy they hired already works at Janty, so he does know what's going on. I'm sure that he can just holler into the next room (or whatever) and get an answer for you right away.

Besides... what do yoiu have to lose by trying?

 

[chippez]

Biteme52 , thanks for the feedback , but i am not trying to get anywhere with this issue , i just wanted inform the bloggers that janty europe`s customer service is a load of (i dont know yet...), how the hell can you have a buisness , when you cant even inform a client that bought 150 euros worth of goods a simple stupid question !, unless he thinks we are all clowns that rotate around him , like big shot kind of stuff.

Anyway thanks , ill try and check it out , cheers

 

[chippez]

CASE IS CLOSED, GOT A RESPONSE AFTER 6 EMAILS, NOT BAD............

 

[MrKrinkle]

I cant even comment on this... would be a waste of font for someone who just wants to badger a supplier...

 

[chippez]

Dont need you comment just read, and by the way nobodys here to badger a supplier , so go and find yourself another thread to place your farted ideas, you sure dont comment cuz it hasnt happened to you , cheers