What a Shame!!, IS THIS JANTY´S CUSTOMER SERVICE.........

[chippez]

Hi guys today is the day that I started to be aware of the dimension that "GREED" falls over some ecig Companies ,and all of this because of a returned item, it is a pity that situations like this should happen , customer service should be number 1 concern and not the greed for EURO`S nor the DOLLARS, but this is the reality , there is only one thing positive that I can learn from a situation like this! , which is , it makes you search the web for better companies and better products and surely better manners, anyway , I just wanted to say this because it is worth mentioning that the loser here is the company , because it lost another client, I am going to leave an extract of the answer given to me from Janty customer service , so do not be surprised by what you read:

POSTING OF EMAILS STRICTLY PROHIBITED....please see forum rules.

 

[UntamedRose]

It's French if anyone wants to translate it.

 

[DaMulta]

LOL HAHAHAHAHA

I'm sorry, but that is bold hilarious!


I would be STEAMING mad......

 

[scubasteve25]

regardless of what he said to them, janty dude is in the wrong here lol, no reason you should ever treat a customer like that

 

[Chalie_Champ]

wow, they realy said that.....you better get a hold of the boss and let them know this is how you was treated, i would, complants always work, you will prolly get a bunch of free stuff if yoyu complane to the right people

 

[t9c]

Should be moved to the JantyWorld supplier forum and allowed an explanation or validated.

 

[subperceptual]

Outrageous - can't believe they would respond with something like this - whose the one with the mental condition? LOL LOL - Well, scratch them from the list of vendors - they definitely will never get my business.

 

[5cardstud]

http://www.freetranslation.com/
Thank you for the heads up. I'm glad I stayed clear. That is WRONG, period.

 

[markfm]

It's French if anyone wants to translate it.

Should be moved to the JantyWorld supplier forum and allowed an explanation or validated.

Sounds about right -- it's a pretty bizarre message, jantyworld should have the right to comment. It might have been better to forward to ECF staff, not to the public forum, based on the final paragraph.

 

[chippez]

I am still in a "STATE OF SHOCK"...........

IMAGINE YOU WASTE 83€ ON A ITEM , THEY GIVE YOU A FREE MEDICAL CHECK-UP....! , AND THEN THEY SAY THAT YOU ARE INCURABLE.....! , AND AFTER THE MENTAL SHOCK THEY SAY, PLEASE DO NOT COME BACK AGAIN , NOT BAD .........

 

[chippez]

Your probably right Markfm , this is over for me...! , I might as well ignore it and carry on , its just a waste of time , cheers.

 

[DaMulta]

I have to ask....did you return an atty like 5 or 10 times or something to that manor?

 

[chippez]

Never returned nothing.............!
BECAUSE THEY DIDN'T GIVE ME PERMISSION TO DO SO .......

 

[proudlion]

ROFL!

 

[DaMulta]

WTF did you try to return?

Can we see your Email asking to return the said thing?

Just trying too see both sides of the table.....even though one already sounds crazy......

 

[DaMulta]

I am still in a "STATE OF SHOCK"...........

IMAGINE YOU WASTE 83€ ON A ITEM , THEY GIVE YOU A FREE MEDICAL CHEC K-UP....! , AND THEN THEY SAY THAT YOU ARE INCURABLE.....! , AND AFTER THE MENTAL SHOCK THEY SAY, PLEASE DO NOT COME BACK AGAIN , NOT BAD .........

I would say Welcome to American Health Care!

 

[son et lumiere]

I dont know what the email said but I have a pretty good feeling the guy who helped you is going to be fired. Janty USA is awesome. Have got nothing but the best customer service from them.

 

[DaMulta]

I wish it was still up....It was the most boldest thing to a customer I have ever read....stopped close to I'm bagging your mom cause your so dumb........

 

[Laddsy]

Can someone post what was said without quoting the email?