Hey all. Received this today in an email from Janty. I ordered directly on their site, so maybe I'm getting this before others.
Dear Mid Customer,
We are very much dedicated in providing you the highest of standards when it comes to your Janty electronic cigarettes. Although our produced MiD products are fully functional and around 15 review sets have been sent to several professional reviewers worldwide, we have found a few exterior issues with your preordered device. We feel that it is still not within our standards of quality.
This unfortunate development and the current Chinese New Year period in which our assembly partner is on leave, has caused significant delays in our production resulting to a current non-availability of your ordered product.
Therefore, we regret to inform you that your pre-ordered item will no longer be processed as originally scheduled. In line with this, the Management of Janty Technology will refund and reverse your payment for your preordered MiD product and its accessories.
If you have ordered other products along with your MiD Series under one transaction, we can:
1. process a partial reimbursement for you. This means we will send you all your non-MiD products and reimburse you for the MiD items alone.
2. If you only ordered MiD products and its accessories under one transaction, we can process a full reimbursement for you.
Please let us know which option you prefer by replying to this mail with the option of your choice and we'll take care of it asap.
Should you wish to reorder your MiD device after the reimbursement, once available in the stores, our special offering of a free full software upgrade with the Platinum bundle of modules is still available for you.
We would like to give you a 20% discount coupon code, valid for the purchase of a MiD device or a MiD set. Please use the following coupon upon re-ordering MiD: XXXXXX (not telling)
We highly value your business with Janty, especially having you as one of our pioneered clientele for our MiD Devices. With these changes, we are more confident that we can provide you high quality MiD Devices for you to enjoy.
Thank you for your understanding and continuous support with Janty!
Sincerely,
Janty Technology