Johnsons Creek Shipping is soooo slow....
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truesmoker.com is lightning fast. i ordered on Tuesday, he ships from New Orleans. I got my package on Thursday here in Philadelphia. 2 days from my ORDER DATE!
Order placed last saturday.....not shipping number or anything yet..I asked them tuesday and they told me it could be 5-7 business days before shipment.....
If they plan to continue and go with FDA without tobacco and expect to have customers, they really need to step this up!
If they plan to continue and go with FDA without tobacco and expect to have customers, they really need to step this up!
I just ordered 2 orders Wed and Thurs. Guess I better be patient. As far as Amazon goes I just checked and almost all flavors and strengths say 1 left in stock hurry and order. Sounds like a scam. They tell you 1 left but they don't actually have any. I wouldn't try that route right now.
I must be the most unlucky noob. My gear was ordered from InnoVapor when their company was having issues (Better now by a long shot) now I order from JC and their company is having problems.
I did have 1 order about a week ago come through in 6 days so I thought OK time to buy some more. WRONG!!
Lucky Me.
Yosam
I must be the most unlucky noob. My gear was ordered from InnoVapor when their company was having issues (Better now by a long shot) now I order from JC and their company is having problems.
I did have 1 order about a week ago come through in 6 days so I thought OK time to buy some more. WRONG!!
Lucky Me.
Yosam
Same boat as you...Ordered from Inno, took a long time to arrive, odered from Johnson a week ago and still not shipped....Got another order of hardware heading my way (I hope) from Inno (Was told it shipped today.)
I NEED JUICE...but because I didnt realize it was gonna take this long to get it, all I have right now are a few smalle bottles of Ecopure and some carts.
I ordered a couple bottles of JC from Amazon, and it shipped the next day.
My order from Widow arrived today via free first class mail. (no stupid delivery confirmation)
I'm into the apple right now. I like it very much. I also got a bottle of regular tobacco flavor, but after a juice free weekend, (thanks to JC's slow shipping practices) I've over done it a bit!!
I did get a confirmation after 7 days from my original JC order. I think the Amazon JC order will arrive first.
JC needs to step it up. You really can't be unreliable in such a competitive virtually new market. Also, you're messing with people who are nicotine addicts! I had an entire analog weekend, and felt like crap every morning. I so over cigarettes!
Kent, let me know about your updates on this matter, I'm curious.
I'll also comment on the JC juice, if it ever gets here....
Got the notice that JC shipped this morning. Also I have myfreedomsmokes order coming as well (although they're out of RY4). I'll let you know how the TC from JC compares to the 'old' TC as I have some left.
I made the mistake of waiting till I had only about 5 days of juice left before I ordered, and chose JC. By the time I realized they were sitting on shipments for a week or more, it was Friday, and I was out of juice totally. I panicked and ordered from a few different places including Widow. Funny thing is, Widow is in San Diego, and I'm in Michigan. JC is Wisconsin. Widow arrived first.
I think my point is - customer service is very important.
Johnson's Creek needs a reminder on that issue. If their juice is good, I'll order it from Amazon, but never from them directly.
They were also a bit rude in the e-mail exchanges I had with them, in addition to being slow with email replies.
I don't like Paypal, and it costs the same on Amazon.
I think my point is - customer service is very important.
Johnson's Creek needs a reminder on that issue. If their juice is good, I'll order it from Amazon, but never from them directly.
They were also a bit rude in the e-mail exchanges I had with them, in addition to being slow with email replies.
I don't like Paypal, and it costs the same on Amazon.
I too have been backordered for awhile. Placed an order on the 24th and just got notification that it shipped August 3rd. I have placed two orders since then so we will see how they do. They are telling people on their site that 7-10 days is where they are at now.
In the same boat, 7 business days later and no shipping confirmation yet. Ordered Friday night from NuVape, almost 3x's what I ordered from JC and my wife just called and it was in the mailbox today!
Well I decided to give JC another try over the weekend. Placed an order on Sunday and by Monday morning (today) I had received an e-mail that there was a descrepancy between my charge card and possibly my shipping address. Charge wasn't approved. I verify that all the info looked good and replied back. I used the card earlier with a PayPal purchased link to it without a problem. Here I am almost 8 hours later and no response from JC regarding the order or charge approval. Kind of in the twilight zone right now. Things were a lot easier when they accepted PayPal.
My JC (got sampler last week) is barely produces any vapor and minimal throat hit. Equipment is not the problem, since I'm using RY4 & Winston from Dekang and it so gooooood...
Just an update..... JC resolved whatever credit card issue I had and I was notified on Wednesday my juice order was shipped UPS Express. It arrived 24 hours later on Thursday. Impressive shipping although I didn't choose an "over night" ship option when I ordered. Still no explanation from JC on how the credit card problem was resolved or why they opted to upgrade my shipping choice. I did receive an e-mail today checking to see if the order had arrived. The 3 day turn around time on the order was again impressive, but JC still needs to work on their communication with customer orders.
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