fasttech's Sticky on CNY.
[Update on 1/27] 2016 CNY Holiday Schedule: FastTech Forums
February 1, 2016 (dates inclusive, HKT):
- Orders: all orders scheduled to ship on or before this day can be shipped before holiday. Scheduled shipping date is displayed in the [URL='https://www.fasttech.com/account/orders/all/-']order history page of your
fasttech account.
- Support: all questions made on or before this day will get response before holiday.
February 3, 2016(dates inclusive, HKT):
- Orders & Support: we aim to ship all orders which scheduled to be shipped on February 3 before holiday, and we aim to answer all questions made on that day, but we cannot guarantee.
February 4, 2016 to February 13, 2016 (dates inclusive, HKT):
- Orders: Orders placed before the holiday, and are scheduled to ship during the holiday, will not be shipped until after the holiday.
- Support: support service is unavailable during these days.
February 14 and 15, 2016 onward:
- Orders: shipping resumes on February 15. Extra processing time may be required due to holiday backlogs. All orders which are ready to ship, can be shipped within a few days after February 15, 2016. For orders which require extra restocking time, a new scheduled shipping date will be displayed in order pages.
- Support: support service resumes on February 14 but ticket response time will be delayed due to backlogs.
February 25, 2016 onward:
- Orders: most orders are expected to be shipped normally according to scheduled shipping dates.
- Support: ticket response time might still be delayed due to backlogs.[/URL]