Just received my Maxi Rough Stack! Can't use it!

[jcleaver]

Just got my Maxi Rough Stack, and gleefully opened the box. Ithen went to attach my 510 atomizer. No go. It will not attach. Tried another atomizer. Still no go. Tried a cartomizer. Still, no go.

So, it appears that I have a maxi rough stack that isn't so rough after all. It looks like the connector is squished on one side.

Yea, i have a ticket in with mad vapes, but they won't get the ticket until Tuesday, and then I will return the item and wait for the replacement. So it looks like another 2 weeks at least before I can actually use it.

 

[JD1]

Bummer. I started to order one of those and changed my mind--went with an Ego instead. I've been very lucky so far with everything I've ordered, but I can well imagine your flustration. Hang in there, mad vapes is a good company but I'm sure you know that already.

 

[rege]

why did you make the same thread twice ten minutes apart

 

[jcleaver]

Didn't mean to. I thought I hadn't posted it before.

 

[hoogie76]

Just got my Maxi Rough Stack, and gleefully opened the box. Ithen went to attach my 510 atomizer. No go. It will not attach. Tried another atomizer. Still no go. Tried a cartomizer. Still, no go.

So, it appears that I have a maxi rough stack that isn't so rough after all. It looks like the connector is squished on one side.

Yea, i have a ticket in with Mad Vapes, but they won't get the ticket until Tuesday, and then I will return the item and wait for the replacement. So it looks like another 2 weeks at least before I can actually use it.

hi jc,sorry for the trouble with the connector. We'll get you fixed up faster than 2 weeks.. We usually test with the stack with cartos and atties but sometimes the threads can be off a little bit..

hoog

 

[jcleaver]

I know you will get it resolved as soon as it can. i was just trying to take into account shipping time back and forth. I know you won't delay it at all.


BTW, y'all are located near where I used to live in Davidson.

 

[ipodjulator]

i have the same issue but to a lesser extent mine is also "squished" but it still works....sometimes....if its really cold i have to rotate my atty to make a connection and when its warm i can never have my atty all the way down because it doesn't connect btw madvapes...could you guys get some pictures of how to replace the switch in your help fourm...itd be awesome if ya could