Kudos to vapor bomb customer service

Status
Not open for further replies.

house mouse

Vaping Master
ECF Veteran
Verified Member
Oct 24, 2010
3,063
8,984
BFE
Anticipating a government crackdown, and taking steps to prepare for it, I made an extremely large purchase of juices and hardware through multiple vendor sites last week. In the midst of these transactions my credit card company refused to process orders. I called the credit card company and assured them that it was indeed myself making those orders. The company told me that they would release the hold but that the order I had made with vaporbomb did not go through and I would have to reorder, which I did.

A day or two later I found an email from vaporbomb stating that I had 2 similar orders with them and did I want them both. Evidently the cc company had misinformed me and they processed them both. I called VaporBomb, explained what had happened and they refunded my cc one of the orders no problem.:)

Today I found another email from VaporBomb. Evidently I had ordered so much of a particular flavor it was going to take them a few days longer than normal to process it. Did I mention that I really love cinna bomb?:laugh:

Since it was going to take them longer to do, they added an extra 30ml bottle of juice to my order. Sweet!! Can't say enough good things about them.
 

The Fog

Full Member
Oct 20, 2010
56
0
Pacific Northwest
I also found them to be wonderful fast and good.

The only criticism I can come up with, is: childproof juice caps seriously? I'm sure this is a wonderful service they are performing free, just to keep my nonexistent children safe, which should be commended. And to be fair, these caps have not leaked. Though I am afraid of them doing so.

Bit of a stretch, my criticism. Other than that, wonderful.
 
Status
Not open for further replies.

Users who are viewing this thread