Lucky 7 Vapes discussion

[rmk_kelly]

I placed order # 6097 on 5/22. Today I sent him an ECF PM and requested refund. I am sorry he had to close and I agree that his lack of communication is unacceptable. The only one I really wanted badly from my order was the Peppermint and since I was out and didn't know if/when I would get my order, I had to look elsewhere. I found one that I really like better...hence the reason I requested the refund. Maybe I will get it...maybe I won't, but I believe he is trying to do the right thing and fulfill the orders he had in que. Now...the fact that it appears that he is filling them out of order is not cool.

 

[vanillayo]

He's probably run out of some flavors and fulfill everything.

 

[Kahuna Cowboy]

I understand there is a sense of loyalty with some here, but facts are facts. There are those who have been waiting over a month and half with no word. He woke up one day and felt he needed to shut down his business, including his website. He has left customers twisting in the wind with the only word coming from a few messages here and on Facebook, which that stopped as of a week ago.

When he decided to shut down he should have emailed every person with an outstanding order and presented them the choice of either refund or wait for product but explain there was no ETA on that option. That would have been the responsible thing to do. He didn't.

Being he shut down his website and domain, customers are left with no email option let alone a phone number to contact him at. He posted to simply PM him here or on Facebook, not very responsible, especially when he drops off the face of the Earth and does not even look at these mediums anymore.

At the end of the day loyalty is admirable but common sense and responsibility have to take hold at this point. With people having paid in full orders sitting in limbo for going on 2 months with a now defunct company, and no way to contact the owner who has your money, loyalty must take a back seat to common sense. Especially when the owner has not been loyal to you or his other customers since shutting down with your money in his pocket. The window to file a dispute for many is not infinite, some may already be too late.

Do not waste anymore time hoping for the best here friends.

 

[KODIAK (TM)]

When he decided to shut down he should have emailed every person with an outstanding order and presented them the choice of either refund or wait for product but explain there was no ETA on that option.

Actually, he should have just stopped taking more orders under the guise of "catching" up with no mention of closing for good. Once his orders were filled then he could've announced closure. Same result. Less demands for refunds. More money in his pocket. Why he chose this route instead is beyond sensible explanation other than... he has no intention of filling any more orders. (regardless of what he's been posting).

I know somebody here received a shipment 6/2 but I've heard of none since. That could've been his last order shipped prior to the announcement/debacle. But here it is June 5 and with no business distractions for him we should be seeing all kinds of orders popping up in mailboxes everywhere by now.

 

[Buggainok]

I understand there is a sense of loyalty with some here, but facts are facts. There are those who have been waiting over a month and half with no word. He woke up one day and felt he needed to shut down his business, including his website. He has left customers twisting in the wind with the only word coming from a few messages here and on Facebook, which that stopped as of a week ago.

When he decided to shut down he should have emailed every person with an outstanding order and presented them the choice of either refund or wait for product but explain there was no ETA on that option. That would have been the responsible thing to do. He didn't.

Being he shut down his website and domain, customers are left with no email option let alone a phone number to contact him at. He posted to simply PM him here or on Facebook, not very responsible, especially when he drops off the face of the Earth and does not even look at these mediums anymore.

At the end of the day loyalty is admirable but common sense and responsibility have to take hold at this point. With people having paid in full orders sitting in limbo for going on 2 months with a now defunct company, and no way to contact the owner who has your money, loyalty must take a back seat to common sense. Especially when the owner has not been loyal to you or his other customers since shutting down with your money in his pocket. The window to file a dispute for many is not infinite, some may already be too late.

Do not waste anymore time hoping for the best here friends.

Thanks for your comments. You are right in what you said, and I was inspired to take some action. My order was not huge, but $45 is $45! I had paid with a Discover card, and wanted to tell anyone who paid that way, that the dispute process was very simple to do over the phone.

Discover will refund the $45 to my account within 3 days. They will contact the vendor (Lucky 7) and advise of the dispute. If the vendor can provide documentation that the order has been filled and shipped, the disputed charge will be reapplied to my card. Otherwise, I have my refund. There is a page on the Discover website to check the progress of the dispute, too.

I didn't like the idea of requesting a refund on Facebook or by a private message, and I'm happy I contacted my credit card company.

 

[Dunkel]

I understand there is a sense of loyalty with some here, but facts are facts. There are those who have been waiting over a month and half with no word. He woke up one day and felt he needed to shut down his business, including his website. He has left customers twisting in the wind with the only word coming from a few messages here and on Facebook, which that stopped as of a week ago.

When he decided to shut down he should have emailed every person with an outstanding order and presented them the choice of either refund or wait for product but explain there was no ETA on that option. That would have been the responsible thing to do. He didn't.

Being he shut down his website and domain, customers are left with no email option let alone a phone number to contact him at. He posted to simply PM him here or on Facebook, not very responsible, especially when he drops off the face of the Earth and does not even look at these mediums anymore.

At the end of the day loyalty is admirable but common sense and responsibility have to take hold at this point. With people having paid in full orders sitting in limbo for going on 2 months with a now defunct company, and no way to contact the owner who has your money, loyalty must take a back seat to common sense. Especially when the owner has not been loyal to you or his other customers since shutting down with your money in his pocket. The window to file a dispute for many is not infinite, some may already be too late.

Do not waste anymore time hoping for the best here friends.

Very well said.

 

[Karltinsly]

The person who said they received their order on 6/2 had ordered on 5/12. I ordered on 5/15. It may or may not be filled, but I'll wait. Are there really folks who have been waiting two months?

Anyway, folks are right - there is a time limit to dispute charges on your card. If you're running out of time, or just don't believe your order will be filled, but all means take steps to get your money back.

I placed an order with intheclouds this morning, and it was filled and I had a tracking number by 3 pm. Nice service - hope the juices are as nice!

 

[Tshoffner]

Check out killer juice! .99 sale on three flavors 15 ml bottles! I've tried several of their flavors and they are all good! No limit but this weekend only!


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[Kahuna Cowboy]

The person who said they received their order on 6/2 had ordered on 5/12. I ordered on 5/15. It may or may not be filled, but I'll wait. Are there really folks who have been waiting two months?

My order was placed on 4/29 #5514. Nothing since I got an "Awaiting Shipment" email on 5/9. Tomorrow I will be stopping by my bank to file a dispute.

 

[Karltinsly]

Wow, that Killer Juice deal is - um - killer! Ordered 3 bottles of each of the sale flavors, plus 4 of their flavorings to try out.

 

[Buggainok]

Check out killer juice! .99 sale on three flavors 15 ml bottles! I've tried several of their flavors and they are all good! No limit but this weekend only!


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Hey, thanks for the heads up. Great price! I just placed an order, but the website was kind of strange, and I can't tell if it went through or not. Also, I could not find the pg/vg ratios on the juice anywhere? Do you know what it is?

 

[Buggainok]

Wow, that Killer Juice deal is - um - killer! Ordered 3 bottles of each of the sale flavors, plus 4 of their flavorings to try out.

Hi, I just ordered some also. Did you see the pg/vg ratio anywhere on the site? I couldn't find it anywhere. Do you know what it is?

 

[Kahuna Cowboy]

Hi, I just ordered some also. Did you see the pg/vg ratio anywhere on the site? I couldn't find it anywhere. Do you know what it is?

60PG/40VG, read it on his FAQ

 

[Tshoffner]

In the comments box you can specify what ratio you want! Sorry that three me off the first order too! They are good and reliable! About a week total after you place your order for processing and shipping to get to your door!


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[Karltinsly]

Thanks Kahuna. I didn't even think to look at the ratio. Most places default to 50/50. I usually vape higher VG - love them clouds Oh well, I'm not squawking. The price is great and if I like the flavors I'll ask for a different ratio next time.

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[Kahuna Cowboy]

I bought the 3 on the $.99 cent sale, if I like them I will return and custom my order.

 

[Buggainok]

60PG/40VG, read it on his FAQ

Thanks. I don't usually get that ratio. Maybe I can edit my order. Didn't know to put it in the comment box.

 

[joeh353]

Thanks. I don't usually get that ratio. Maybe I can edit my order. Didn't know to put it in the comment box.

They have a section on here for killer juice and Walt who owns the place is very active on here I've ordered from them a few times and he's shown great customer service.

 

[Elithea L Burger]

Yes Walt is amazing and his juice is also


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[cbrite]

I have bought and re-ordered from Killer Juice. Good juice and good customer service.