I got my Magma kit two days ago. Got here in two days. Havnt had a analog from the time i opend the package...
Everything worked great. awsome vapor, Love the flavors. had a little issue with the cherry carts. But i fixed that problem.
The problem i had was this. I went through the battery's and when i got to the last Manuel it ran down in like five minuets. then it wouldnt fit into the M pack. screwed it into the usb charger and it went in crooked. So it was threaded wrong.
So i emailed Volcano at 8:00pm est. and by 9:15pm est. they called me. Told them what was wrong. and before i knew it Volcano was mailing me a new battery. Just like that. Now thats costumer service!
While speaking to the rep. i asked about there juice..... They are going to all US and droping there old juice. When i ordered my kit i got a bottle of there new Tobacco 16ml.... I like it alot. to me its better than the carts of the old tobacco that came with my starter kit.
Also i was talking to the rep about larger quantity bottles and more flavors.also about pricing and such. the rep was very open with me about Volcanos plans on the future of juice.
there on the fence about bottle sizes ect. the rep told me if everyone posts on there fourm about what you like, dont like and what you would like to have. there taking a tally on what there costumers need..... So go speak your mind.
Everything worked great. awsome vapor, Love the flavors. had a little issue with the cherry carts. But i fixed that problem.
The problem i had was this. I went through the battery's and when i got to the last Manuel it ran down in like five minuets. then it wouldnt fit into the M pack. screwed it into the usb charger and it went in crooked. So it was threaded wrong.
So i emailed Volcano at 8:00pm est. and by 9:15pm est. they called me. Told them what was wrong. and before i knew it Volcano was mailing me a new battery. Just like that. Now thats costumer service!
While speaking to the rep. i asked about there juice..... They are going to all US and droping there old juice. When i ordered my kit i got a bottle of there new Tobacco 16ml.... I like it alot. to me its better than the carts of the old tobacco that came with my starter kit.
Also i was talking to the rep about larger quantity bottles and more flavors.also about pricing and such. the rep was very open with me about Volcanos plans on the future of juice.
there on the fence about bottle sizes ect. the rep told me if everyone posts on there fourm about what you like, dont like and what you would like to have. there taking a tally on what there costumers need..... So go speak your mind.
