Mini-Sub Repair Kit --- oops

[retird]

Pop....I received my order 7021 for (2) mini-sub tank repair kits quickly....but the tanks were not for my mini-subs....sent a couple "contact us" without response so I knew ya were busy....minor issue but need the order tended to...

Thought ya might stumble across this post, so I've included a pic of what I received......

Thanks for a great tank and CS....know ya will handle this minor issue....

 

[pwyll]

Curse Tami's magic and their over-zealous sense of customer service, it keeps them too busy to come here and play anymore

I'm not sure how the "Contact Us" function works on their website, it may just be a sort of private messaging system like the PM function here. I do know, though, that service@momandpopvaporshop.com goes directly to an email account that actively notifies them when an email is received, so you might want to try that if you don't get a reply this evening...

 

[retird]

Thanks....no big deal or rush...

 

[pwyll]

I understand. But Pop freaks out if he finds out someone's had a problem that's gone unresolved for more than a day or two, no matter how small the problem is...

 

[retird]

No need for him to freak out.....it's not like all of my mini-sub tanks are down.... didnt know of the e-mail addresses till you posted...shot him an e-mail...

Have a great evening...

 

[retird]

Wow, a reply from Tami and Pop....now that's CS...thanks guys......

 

[retird]

Just one more WOW....got up this morning at 5:45 am and to my suprise there was a shipping notice in my "inbox"...CS, you bet....

 

[pwyll]

Yup. It's like they don't believe in customers--only friends and family...

 

[retird]

Resolved.....package delivered today....even sent a small ry4 sample...will have to try it out...thx