Just ordered a custom Sidesho Select Kit and some extras from Modern Vapor, and so far their CS has been superb so I thought I'd share...
I wanted specific colored parts in the kit (more than what their site allows you to customize) so I emailed them about it. No more than 10 minutes later I got a phone call from a rep to assist me with the order. The rep (Sandy) advised me to place the order online as well as I could and then she would revise it per my emailed instructions. I did this and within an hour I had a correctly revised invoice back from her. One accessory I wanted turned out to be out of stock (the SS Atomizer), so she offered to ship it free separately as soon as it came in if that was OK with me (it was).
I picked Modern Vapor for my first ecig in part due to hearing great things about their service, and so far it seems to be well-earned praise
Start the clock for shipping time, TBC...
I wanted specific colored parts in the kit (more than what their site allows you to customize) so I emailed them about it. No more than 10 minutes later I got a phone call from a rep to assist me with the order. The rep (Sandy) advised me to place the order online as well as I could and then she would revise it per my emailed instructions. I did this and within an hour I had a correctly revised invoice back from her. One accessory I wanted turned out to be out of stock (the SS Atomizer), so she offered to ship it free separately as soon as it came in if that was OK with me (it was).
I picked Modern Vapor for my first ecig in part due to hearing great things about their service, and so far it seems to be well-earned praise
Start the clock for shipping time, TBC...