My HH-357 died

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Gretahead

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Jun 11, 2011
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After only nine days! It was working like a champ when I set it down. Picked it up about a half hour later and ...nothing! It didn't heat at all and was ice cold. I thought OK, maybe the battery is shot so I put a fresh one in...nothing. I then started to panic thinking "OH NO...not my REO!"

I tried a spare 510 and it fired up fine. I don't use high VG or sweet juice. I do use a dark juice but my goodness only 9 days. I cleaned it per the instructions which I have printed out and it is still dead as a doornail. Any ideas on what happened?
 

Delilah718

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In the clouds

+1

I'm so sorry to hear that -- Out of 6 that I've purchased, I got one that was a dud - sent avidvaper an email and they put me in touch with hannah... after going through some troubleshooting steps that didn't work, he asked me to send it back to him for repair :thumb:

Please don't let this experience sour you to the hh357, all of the rest work as advertised, and one I used for nearly 4 months straight... and I cleaned and put away to use a green one in december which is going strong. I haven't found another atty that can hold a candle vape to it :)

Send that email right away and good luck :)

EDIT: Please let us know how it goes!
 
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doots

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After only nine days! It was working like a champ when I set it down. Picked it up about a half hour later and ...nothing! It didn't heat at all and was ice cold. I thought OK, maybe the battery is shot so I put a fresh one in...nothing. I then started to panic thinking "OH NO...not my REO!"

I tried a spare 510 and it fired up fine. I don't use high VG or sweet juice. I do use a dark juice but my goodness only 9 days. I cleaned it per the instructions which I have printed out and it is still dead as a doornail. Any ideas on what happened?
Thats about what I got out of the 2 I had. Dont know... Sorry to hear you lost it so quick.
 

Big Hitter

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Sorry about that, let us know what Avid says please.

I'm still on my original 2 here. I have 4 more that are brand new just waiting for the day one kicks.

I finally had one of them start working much poorer than the other. I've been doing 30 min vodka soaks every few days and a quick steam clean twice in the 3 months i've had them.

So I decided to let them soak overnight in the vodka and gave them a pretty aggressive steam clean today.
Ooooh Boy did they both come back nicely. I swear they are getting better with age.

I've never had such a trouble free experience with any other atty.
 

Gretahead

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Jun 11, 2011
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Thank you all for your help, I sure appreciate it. I sent Hanna an email on the 25th and waited a few days for a reply. When I didn't get one I filled out a ticket at AvidVaper. They replied for me to send it to them to check. I shipped it to them yesterday.

I had purchased 2 thank goodness and am using the other right now. I do hope this works out and is an isolated problem because this is the best atty I have ever used. As a transplanted New Englander it would tickle me to no end to not only run an American made Reo & HH-357 but to have these products made by two fabulously mechanical minded New Englanders.
 
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