Is it just me, or has anyone else been screwed by Smoking Everywhere?
almost 2 months ago, I purchased a gold kit from them, and 2 weeks into use, the atomizer broke and started spewing out liquid into my mouth.
I called them to try to return it, and they said a mailing label would be sent out to me right away, and I'd received it in 3-5 business days. ok, so I wait for 2 weeks, and nothing happens. I call them back, and first of all, they can't find my information, and second of all, they claim that they don't do mailing labels for return items!!!
After demanding to speak with the manager, and being put on hold multiple times, the girl finally tells me, oh yea, our mailing label machine's been broken for the past 2 weeks. ( how convenient!) and that my mailing label was being mailed out THAT DAY.
It's been another 2 weeks, and still nothing, so I call back, and again they can't find my info! And after demanding a refund, which they refused, by the way, (that's not in our company policy), the girl promises to call me back the next day.
I'm still waiting guys. that was 150 bucks down the drain! DON'T BUY FROM THEM!