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Need help? Can't register? Can't post?

Discussion in 'New Members Forum' started by rolygate, Mar 13, 2014.

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  1. rolygate

    rolygate Forum Manager Verified Member ECF Veteran

    Supporting member
    Sep 24, 2009
    ECF Towers
    If you need assistance or can't work out what the problem is, then please:

    1. Read the New Members Information posts - see forum linked to as you enter the New Members forum, near the top of the page.
    These have much information you may need, and answer many of the questions you may have.
    New Members Information

    Here is a step-by-step guide on how to register:

    How to register on ECF

    2. If this doesn't solve the problem then open a Support ticket or contact the right person to assist you.
    Go to the Contacts menu link at the top and bottom of every page.
    Select the right department for your problem: forum problem, vendor query (Suppliers), Classifieds, vendor advertising, etc.
    The Contacts link goes to here:

    3. Or, go directly to the forum support system and open a ticket:
    E-Cigarette-Forum Support
    You can select from several different types of issues in the dropdown menu there - for example: problem with registering, problem with posting, problem with password or email, and so on.

    4. Try posting in Site Feedback.
    Some questions are best answered in the Site Feedback forum, assuming you can post in there. This applies to Intermediate Members and above. For example if you have a problem with your signature or sigbanner, or uploading images, then the best answers can be obtained in the Site Feedback forum.
    Site Feedback and Help

    Please read the New Members Information first, because the info there does answer many questions that people have.
    • Like Like x 7
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