Hi,
I'm new to e-cigs know 4 people who quit smoking by using them. Last sunday while at the mall came across a smoking everywhere kiosk and they let me try one and I was amazed. My husband bought me a kit for an early xmas gift and I was thrilled with it the first day. It has been awful since then. The sales person said after the first 8 hour charge the battery will stay charged all day. Mine only stay charged for about 3 hours even when not in use. I was told once the charger light turns green then the battery is fully charged, mine will not "drag" even with a new cartridge. They also told me one box of 5 cartridges = 1 carton of cigarettes. For me 1 cartridge = 4 cigarettes which = $10 for 1 box of 5 which = 1 pack. I love the e-cig when it works. But what am I doing wrong? I have double checked all connections with the charger. I have called the company 3 times and left messages for a call back and I have emailed them twice. No responses. The manual is vague. I know I just need to learn how to use it correctly but I wake up today to 2 fully charged batteries and one in the charger, 2 atomizers and I put on a fresh cartridge and got 1 drag. Does anyone have any suggestions?
I'm new to e-cigs know 4 people who quit smoking by using them. Last sunday while at the mall came across a smoking everywhere kiosk and they let me try one and I was amazed. My husband bought me a kit for an early xmas gift and I was thrilled with it the first day. It has been awful since then. The sales person said after the first 8 hour charge the battery will stay charged all day. Mine only stay charged for about 3 hours even when not in use. I was told once the charger light turns green then the battery is fully charged, mine will not "drag" even with a new cartridge. They also told me one box of 5 cartridges = 1 carton of cigarettes. For me 1 cartridge = 4 cigarettes which = $10 for 1 box of 5 which = 1 pack. I love the e-cig when it works. But what am I doing wrong? I have double checked all connections with the charger. I have called the company 3 times and left messages for a call back and I have emailed them twice. No responses. The manual is vague. I know I just need to learn how to use it correctly but I wake up today to 2 fully charged batteries and one in the charger, 2 atomizers and I put on a fresh cartridge and got 1 drag. Does anyone have any suggestions?