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Chosen_1

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Feb 12, 2012
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Hawaii
This happened to me last week took nearly three days for my order to ship. But I placed an order yesterday afternoon and it was shipped this morning. I needed to place another order today, so hope it ships tomorrow. Everybody I know wants me to make them a mod. Luckily I have MV and really enjoy making them.

and im looking for someone to quote me on a tekkeon multi volt with a readout window...im new and getting into this mod stuff also but im just making it for myself, well didnt make any yet lmao. but i am doing a wood mod as of right now thebody is almost done. nothing fansy but when this one is done ill know more and then you know, more technacal stuff will come into play...

keep up the good work man... get everyone off of those cancer sticks!!

aloha
brad

P.s. it sucks that no one from madvapes responded. it just comes to show theyre in it just the money, not like the rest of these vendors..
 

ChrispyCritter

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Jun 4, 2011
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West of Rochester,N.Y.
and im looking for someone to quote me on a tekkeon multi volt with a readout window...im new and getting into this mod stuff also but im just making it for myself, well didnt make any yet lmao. but i am doing a wood mod as of right now thebody is almost done. nothing fansy but when this one is done ill know more and then you know, more technacal stuff will come into play...

keep up the good work man... get everyone off of those cancer sticks!!

aloha
brad

P.s. it sucks that no one from madvapes responded. it just comes to show theyre in it just the money, not like the rest of these vendors..

Of course they are in it for money but I think they like giving good customer service as they have been good to me since I started buying from them last June..I think they are just overwhelmed right now as there business has been very busy since xmas time. Checkout this post where hoogie76 says they are very busy and planning on moving to a larger facility in the next couple months. So I would have patience with them as I think they are doing the best they can at the moment.
 

Chosen_1

Super Member
ECF Veteran
Feb 12, 2012
957
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Hawaii
Of course they are in it for money but I think they like giving good customer service as they have been good to me since I started buying from them last June..I think they are just overwhelmed right now as there business has been very busy since xmas time. Checkout this post where hoogie76 says they are very busy and planning on moving to a larger facility in the next couple months. So I would have patience with them as I think they are doing the best they can at the moment.

yeah the money is good but , i think walmart has a million times more customers than them and still get stuff sent out faster... lmao... i hear you man, i did buy from them when this e cig stuff started out, well maybe in 2009. they do have a reputation but im just busting hoogs balls for not responding..

its no big deal really im just really bored... lmao.

:vapor:
 

hoogie76

Unregistered Supplier
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Aug 1, 2009
2,955
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Charlotte, NC
Unfotunately we haven't done much at all with the tekkeon mods. I've read the specs a few times and the instructions but it's not something we can produce in any quantity to it ends up being a tease to make one here and there.

Money?? We don't make any profit :blink:

The best days to order on are Wednesday or Thursday. Monday and Tuesday we are backed up from the weekend and unfortunately our processing times are getting longer for weekend orders, although we're usually caught up by Wednesday morning. We've got a Saturday shift working from 9 to 3 but they only get out about 250 orders so any leftovers from Saturday wait until Monday.

Maybe not the best place to put this but as Madvapes has grown, so has the responsibilty. We work hard to make a good product and customer service is still our highest priority. I used to love being in the mix. I miss talking to customers, chatting on the forums, packing orders and being hands on. I'm still heavily involved in new projects but I've become paperwork minion mostly :(

Someday, I'll find the right person to take over the paperwork so I can get back to the things that I like doing but right now it's all me..

In our current building, we're at the occupancy capacity and can't hire more peeps. Plus we're out of parking spots :( So we're moving to a bigger space. Now we're at the mercy of the appraisers, banks and other paperwork minions to move forward and be able to get back to faster processing times and add more new products. The waiting game is so frustrating as the long processing times are not my style and not what Madvapes was built upon and needs to be corrected.

and btw.. my wife and kids took my balls long ago :)

hoog
 

Chosen_1

Super Member
ECF Veteran
Feb 12, 2012
957
1,074
42
Hawaii
Unfotunately we haven't done much at all with the tekkeon mods. I've read the specs a few times and the instructions but it's not something we can produce in any quantity to it ends up being a tease to make one here and there.

Money?? We don't make any profit :blink:

The best days to order on are Wednesday or Thursday. Monday and Tuesday we are backed up from the weekend and unfortunately our processing times are getting longer for weekend orders, although we're usually caught up by Wednesday morning. We've got a Saturday shift working from 9 to 3 but they only get out about 250 orders so any leftovers from Saturday wait until Monday.

Maybe not the best place to put this but as Madvapes has grown, so has the responsibilty. We work hard to make a good product and customer service is still our highest priority. I used to love being in the mix. I miss talking to customers, chatting on the forums, packing orders and being hands on. I'm still heavily involved in new projects but I've become paperwork minion mostly :(

Someday, I'll find the right person to take over the paperwork so I can get back to the things that I like doing but right now it's all me..

In our current building, we're at the occupancy capacity and can't hire more peeps. Plus we're out of parking spots :( So we're moving to a bigger space. Now we're at the mercy of the appraisers, banks and other paperwork minions to move forward and be able to get back to faster processing times and add more new products. The waiting game is so frustrating as the long processing times are not my style and not what Madvapes was built upon and needs to be corrected.

and btw.. my wife and kids took my balls long ago :)

hoog

right on hoogs...

when i joined the vaping experience back in 09' i ordered from you guys a couple times then i had just put in orders with my brother. you guys did grow fast. as for customer service, i couldnt write on that note because i didnt have a problem yet! Only problem my brother and i had with 2 different orders is , you guys sent us the wrong batts, and guess what? you guys told us to keep them and sent us the ones we wanted... this thread wasnt meant in a mean way cuz i know how busy you guys are....

i couldnt fathom on how much you guys probably grew from 09' to now.... and to be quite honest , even if this shipping or praocessing took a month i would still oreder from you guys:vapor:.

i just checked the tracking and it should be here today or tomorrow. so for everyone reading this. despite the processing from the order i did put on the weekend, and from NC to hawaii, that is F'en fast...

hey hoog if you got time could you Pm me. i want to know if you guys could do a special mod for me?
 
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