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thanks for the update Lodzin! I really appreciate you sharing the info with us.
Everyone, we are still here and everything ordered since 12/24 (with a few refunded exceptions that we sent emails to the orderers about) has shipped. I sincerely apologize that I couldn't get to more emails while away. No excuse. Any issues you've had with products will be dealt with the best way we can (refunds, future discounts, etc). All orders placed since 12/24 have completed and are just waiting for USPS pickup. We're not a scam and I hope we can prove that. We are, however, fairly small and when a couple of us go out of town, things get a little hectic and maybe slip a little.
Again, we sincerely apologize for any inconvenience and hopefully you'll see some better feedback in the next days. Thanks.
Again, we sincerely apologize for any inconvenience and hopefully you'll see some better feedback in the next days. Thanks.
I'm very sorry, but I can't find the email you sent about the issue. Please email support@vapor-pure.com and we'll fix this.
Excellent response received on a failed battery from a kit, going above and beyond to make it right -- good job, looking forward to buying from vapor-pure again, when they restock 
Thought I would mention this "oopsie" I saw on your site, looks like a typo "Tray The Greener Alternative:
Also, where are the Ego's? Still out of stock.
Also, where are the Ego's? Still out of stock.
Glad to see that everything seems to be smoothing out. I hope everybody becomes satisfied after all the concerns. Maybe I'll eventually get to "tray" the greener alternative too. 
*note to self - do not go on vacation during the grand opening of my store when I open it.* Just sayin'
*note to self - do not go on vacation during the grand opening of my store when I open it.* Just sayin'
My 60ml Apple, very tasty I might add, arrived today! Thank you so much for the excellent product and for the great sale!
Happy New Year!
Happy New Year!
All, we have Rivas back in stock. Because you have all been patient and helpful, we've added a discount code for you here at E-Cigarette-Forum. Please enter: E-Cigarette-Forum for 15% off what we hope are our already competitive prices. We hope this shows our appreciation (for spell checking our site, thanks to you all above, among many other things. I'm on it.).
We've also replenished some juice, particularly in the Mint, Tobacco and Reds flavors.
And we'll be adding Riva/510 compatible, polyfilled (but not loaded with juice) cartridges to the site over the weekend. We'll also be replenishing the inventory online for our 510 batteries (black, manual only. Some issues reported with the autos. Not sure we'll carry autos any longer) and atomizers over the weekend.
Thank you very much.
We've also replenished some juice, particularly in the Mint, Tobacco and Reds flavors.
And we'll be adding Riva/510 compatible, polyfilled (but not loaded with juice) cartridges to the site over the weekend. We'll also be replenishing the inventory online for our 510 batteries (black, manual only. Some issues reported with the autos. Not sure we'll carry autos any longer) and atomizers over the weekend.
Thank you very much.
Glad to see that everything seems to be smoothing out. I hope everybody becomes satisfied after all the concerns. Maybe I'll eventually get to "tray" the greener alternative too.
*note to self - do not go on vacation during the grand opening of my store when I open it.* Just sayin'
Indeed. It was a perfect storm: join ECF, holiday sale, new product, everyone going on some kind of vacation. Won't happen again. Wasn't fun for any of us.
LOL, it's all good. I was just laughing 'cause it's a little funny. I don't know how much stock you guys plowed through, but I'm sure that you fell in with the group of suppliers around here that just weren't prepared for the numbers. I saw something posted, maybe even here (heck, I can't remember after this holiday season), anyway I saw something along the lines of 600% more purchases this year over last year. Those kind of numbers are hard to plan for.
Hope you had a good holiday vacation!
LOL, it's all good. I was just laughing 'cause it's a little funny. I don't know how much stock you guys plowed through, but I'm sure that you fell in with the group of suppliers around here that just weren't prepared for the numbers. I saw something posted, maybe even here (heck, I can't remember after this holiday season), anyway I saw something along the lines of 600% more purchases this year over last year. Those kind of numbers are hard to plan for.
Hope you had a good holiday vacation!
Ah yes... the power of the ECF!! View attachment 27558
Here's wishing you a Prosperous New Year!!
Just placed an order for Riva Kit on Vapor-Pure, I wasn't able to register for some reason, just comes up blank page, so I just use guest checkout.
Yeah, the registration feature doesn't work yet. New company, got some kinks to work out, but their customer service is great! My Riva should be here tomorrow. I'm soooo excited!
Ok kinda off topic and kinda dumb question lol...but this Riva will be my 2nd ecig ever, and I just want to know when I get it do I have to charge the batteries before I use it? Or can I use it right away like the Joye 510 ones.
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