New to all of this. Fake company?

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tbbender12

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Dec 30, 2012
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Georgia
I ordered a product from Electronic cigarette,China Wholesale Electronic cigarettes factory. on 12/21/12. I have emailed the website, and other employees from the website, numerous times. I have not received any email responses from them since the order has been " in shipping". Well, since 12/27/12 it has said delivered. (estimated delivery time is 3 days, per the person I was emailing with as I was placing my order) I finally got a response from an employee yesterday, 12/28/12, and after I asked him my question referring to where my order is and why is says it is already delivered, he has not responded to me. I received another response from one of my previous emails today, stating it will be 25 days before my product gets here. Does anyone know anything about this company? I am very worried that this company is not real or scamming me.

Link to the product that I ordered: Ego ce4 electronic cigarette starter kit with black color and 1100 mah battery [CE4-3] - US$22.50 : E cigarette online store
 

subversive

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Mar 26, 2011
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I don't know anything about that company. I do know that shipping from China to the US takes more than 3 days, though. Hope it all gets sorted out for you and you didn't get scammed.

Take a look at the suppliers listed on this site and check out the reviews. If I see a company that I have never seen mentioned positively at least a few times on ECF, I don't order. There are definitely scams out there.
 
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tbbender12

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Dec 30, 2012
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Georgia
I saw where it said 10-25 too, which is why when the guy told me 3 days I kinda just went with it. I didnt have to pay for shipping, I only paid $22.50 for the whole kit. It just seems like a company would be more interested in helping me at all. It took forever for me to get someone to tell me it'll be 25 days. But, they still havent told me why the status has said delivered for the last 3 days.
 

RichoVonBlack

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yellowrider

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Did you really think your were going to get superb customer service at half the price w/free shipping from what everyone's else is charging from a company based out in china? And it is during the holiday season.. Few things to consider before you feel scammed.
I would be more worried after a month of nothing honestly.
 

jjcordone

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I hate to sound negative and I don't intend this comment to reflect on the company, but if its free shipping from China it must be China airmail. Any other method would be too costly for them to make a profit. IMHO I wouldn't count on seeing this arrive till the last week of Jan or 1st week of Feb, maybe longer. Some of the china vendors have dropped china air mail as an option to the US, due to the long shipping delays and customs delays. HealthCabin for example is now only offering EMS or DHL shipping which is $15 to the US :(
 

Darksyde

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Not trying to be offensive but it is true that you get what you pay for. I hope that you get your order, but either way consider this a learning experience. There are many good vendors out there offering good prices. It says you are in GA, maybe in the future try madvapes or myfreedomsmokes (both in NC) or vapingzone (in SC). They should be 1-2 day shipping to you. Good luck!
 

ChipHead

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