No, I bought a mod from a big name in the dna 40 conversation. I won't say who though, because I don't truly think they have any blame in the issue
OK, long story.....
*note...I work 24-36 hour shifts in every conceivable environment. But hey, it lets me vape more
So, I noticed that my battery was reading pretty full for a really long time. Still at 75% after 12 hours or so. I just thought, wow! what great battery life. Then one day, I noticed that my battery meter read 25% when it "woke up", but then filled up to 75% and stayed there. I kept an eye on that. A fresh battery would read full on the meter for 8ish hours of moderate vaping, even upon wake up. Then it would drop to 75%, and stay there for several hours. Except when it woke up, the battery meter would read 25%, then fill up to 75%. After awhile, the meter would drop to 50% and show a sliver upon wakeup. Eventually, it would drop to 25%, and show empty on wakeup. Once it got to 25%, you could almost watch the meter fall. Then the low batt would flash for a draw or three, then dead. This is not really a big deal. I realize that the battery meter is actually correct upon wake up, so just keep an eye on it. Still want to get it fixed, but I'm not upset.
However, it gets worse. I'm usually very careful about my batteries, so I rarely get to the point where they die on me. I got into the habit of plugging in at 25%. But one day, I plugged in then got called out on a job about 20 min later. I looked at the meter just to see if I had gotten anything in that 20 minutes, and it read 75%. Well, that's not right, but I can't vape on the job anyway, so I put it in my pocket. After the job, I pulled it out, and the battery meter (at wake up, which I assumed to be more correct) still read 75%. But within 10 min of vaping, it had dropped back to 25%. Ok. I plugged it into the 12v on the drive back, and pass through vaped for roughly an hour and a half. When I got back, it showed fully charged. I decided to see how long that lasted, so I didn't plug it in. I clocked out, packed up, and started the trip home. I vaped all the way. Got home, still 75%. An hour later...dead. I swapped out the battery, threw the old one on the charger, and yes, it was dead.
I found the problem (?) with the ohm meter quite by accident. I like to have a new coil and wick when I leave for work since there's no way of building while I'm on the job. I fell asleep on the sofa, and didn't build my coil the night before as usual. I woke up, and rushed a coil just to get out the door. As usual, I coiled, mounted, then turned off the temp protection in order to fire and squish. Turned off the mod to wick, put the tank together, filled, and dashed. I vaped for probably 16 hours very unsatisfactorily. I blamed the rushed coil since the ohm meter was reading 0.24, and I usually get a 0.12-0.14. Then I noticed that my temp protection was off. Duh! I turned it back on, and reset everything to my norm. The vape was sooooo much better. However, the ohm meter was now reading 0.12. Half of what it was. Now, this may actually be within specs, but I wouldn't think so. An ohm is an ohm no matter what the material of the wire. Why would it read one level in temp protection, and double without? Given that this device is supposed to use the resistance of your coil to help regulate the watts in order to keep people from over taxing their batteries and blowing up their faces. So a reading that's that far off wouldn't be a good thing.
So, I figure I got a glitchy board. No big deal, first gen stuff always has glitches. I'll just email the vender, and ask if it's a known problem. If so, they can tell me the timeframe for a fix. If not, now they know, and we can discuss a repair. That's where I started to get annoyed. After sending them roughly the same description as above, I got back a canned email:
The metering happens in real time only when the device is firing. If you are using a nickel coil and temperature control, you will notice that the meter will behave a bit erratically. Here is why, it is giving you a forecast of remaining battery life based on the last wattage level the device was outputting. Let's say you have a ni200 coil set to 420 degrees and 35 watts. At the beginning of the draw you will likely be close to 35 watts but as the coil comes to temperature the wattage level will be reduced to let's say 6 watts. When you let off the fire button the last wattage output was 6 watts and the battery meter is reflecting a remaining battery life forecast for 6 watts not the 35 watt set point. Hope this answers your question.
Ok, so let's talk about the problems with this. One, this is not the behavior I'm describing, so did you even read the email? Two, I've never heard of a battery meter "predicting" anything. It tells you how much charge is left, just like your gas gauge tells you how much gas you have in your car. Three, there is no interest in helping me remedy the situation, only reasons why I don't really have a problem.
So, I emailed back. I used the gas gauge metaphor. I pointed out that the spec sheet for the board states that the battery meter shows "the current state of charge of the battery". Why is he now contradicting that? I described the problem again, and again asked if this was a known problem. I also emailed Evolv to ask them the same question thinking maybe the vendor just didn't want to honor the warranty. The response from Evolv was identical to the one I initially got from the vendor. The response from the vendor was to tell me that the fuel gauge analogy didn't work because horsepower output on a car is constant where the wattage on the dna 40 is not. Do I need to point out the flaw in that logic? Not everyone can be a car guy. He offered to replace the unit "if you want, so you'll be satisfied", but suggested I wait a month or so. Still no answer to the direct question of is this a known problem. There were more emails between the vendor and myself. It turned into an exercise in self control. I also emailed Evolv again with essentially the same email I sent the vendor the second time.
Finally, I called the vendor, and somehow got the guy I had been emailing with. I got the distinct impression that he wanted to tell me things, but wasn't allowed. Like it's some big secret that the dna 40 boards have problems. I finally got him to tell me that if I wait until January to replace my unit, the problem should be fixed. So, he essentially admitted that this is a known problem which will be fixed in the next batch of boards due out in January. Fine, thank you. That's all I wanted. But why the hell did I have to practically come down to the office and sit on your desk to get that information? Why would you suggest that you'd replace it to make me happy? I am insulted and angry about the treatment I received. The problem with the board? It'll get fixed, and I'll make due until it does.
Oh, Evolv? I gave them a call too. They haven't returned my email or my call as of yet. I won't hold my breath.