I do feel that there should be
some response to the concerns about the cleanliness of the place in which this product is being produced.
First, let be begin by saying the video was pretty crappy - I was in the middle of a great personal issue (sorting out what was going on with my mom, etc) - it was quite bi-polar rant. I've struggled with BP disorder my entire life - I feel thankful to have the whole situation under control. I don't recall the specific date the video was made, but we had not yet begun to produce eliquid - we were only making Naturally Extracted tobacco flavoring. I am not sure what vision or expectation people have, but NET is anything but "clean" (at least as compared to mixing artificial flavors in a dust free lab environment). I make my NET in HDPE 5 gallon buckets - basically I soak tobacco leaves in PG. I want to say that again because that's what's different about Nicoticket... we actually make our flavoring from tobacco, and tobacco isn't "clean." The point I am trying to make is that the only part of the process that had been engaged was soaking organic leaves in PG... in as much as we try to clean the tobacco, Naturally Extracted Tobacco is never, ever, going to be as "clean" as "lab liquid."
I would continue by saying that I haven't made any effort to conceal that I work out of a 400 sq foot basement. I don't currently have access to a clean room - but we do observe very strict guidelines with regard to cleanliness. We spend an hour cleaning every day, at least. We have kitchen style quarry tile on the floor. All of the surfaces are stainless steel. Liquid is stored in food safe HDPE 5 gallon buckets. I have spared no expense to ensure that the environment is at least as clean as the top 5% of vape shops that are making liquid "just in time" right in the shop. I still treat every bottle as if I am going to vape it personally, or give it to my best friend. All surfaces get wiped down with regularity, and the path the liquid travels is impeccably clean compared to most labs (our pumping station is really cool, I will post pictures). We work with dust masks and rubber gloves.Where it differs is that I have some crazy cool mural paintings on the walls, and it's physically located in my home. I will post some pictures, perhaps it will alleviate some concerns.