I few weeks back I sampled the ever popular Bounty Hunter from http://nitelitevapor.us . This juice is just flat out AMAZING ! I enjoyed it so much I had to get a 130ml Jug on my return trip to the site. After placing my order, I about kicked myself because I meant to add a 10 ml bottle of Renegade to my order as I wanted to sample this. I emailed Gene over at Nite Lite and asked him if he could add a 10 ml bottle and just adjust my charges on my credit card, if not I would just pickup a bottle on my next order, no biggie.
So he emails me back saying he added the Renegade to my order, so now I am a happy camper. Today the order came in and with it, not a 10ml bottle of Renegade, but rather a 30ml bottle and a note from Gene the owner himself saying he added this 30 ml bottle at no charge to me and for me to have a great day. Now that is amazing customer service, and I can't thank Gene and NLV enough for the wonderful gesture. Not only am I nuts over the products at NLV, the customer service they give is beyond amazing. They have a customer for life in me, NLV you rock !!
So he emails me back saying he added the Renegade to my order, so now I am a happy camper. Today the order came in and with it, not a 10ml bottle of Renegade, but rather a 30ml bottle and a note from Gene the owner himself saying he added this 30 ml bottle at no charge to me and for me to have a great day. Now that is amazing customer service, and I can't thank Gene and NLV enough for the wonderful gesture. Not only am I nuts over the products at NLV, the customer service they give is beyond amazing. They have a customer for life in me, NLV you rock !!