Order tracking china mail

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newsunshine

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Apr 7, 2009
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China
www.healthcabin.net
How long must I wait before you will consider re sending/re funding my HC account? Iv'e had an order from you since then ordered by DLH no problems and really fast :)
But this order is still in China!

Thank you for your asking.
I am sorry for the problem with your order.
here goes the update of your order.

Oct 13, 2012 12:57:00 PM Status: Departure from outward office of exchange, Location:GUANGDONG

We will look into it more and reply to you monday. :)
 
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siampumpkin

Moved On
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Dec 17, 2011
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Expect it to take a few months. I had a shipment that was "stuck at the airport" for two weeks then returned to them because of export problems they are having. They claimed resending it would be ok then it did the same think but took even longer. Unfortunately, China Mail is completely hosed and they the bottom of the barrel rate so their stuff goes last, which means most likely after new years. They will refund you if it's returned, only when it's returned. I started to look for other vendors as they have not been reliable for me for a while now.
 

newsunshine

Supplier Associate
ECF Veteran
Apr 7, 2009
5,938
570
China
www.healthcabin.net
Expect it to take a few months. I had a shipment that was "stuck at the airport" for two weeks then returned to them because of export problems they are having. They claimed resending it would be ok then it did the same think but took even longer. Unfortunately, China Mail is completely hosed and they the bottom of the barrel rate so their stuff goes last, which means most likely after new years. They will refund you if it's returned, only when it's returned. I started to look for other vendors as they have not been reliable for me for a while now.

I am sorry to hear that but we can not help if china mail lets us down.
 

dk1aussie

Moved On
Jun 4, 2011
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I started to look for other vendors as they have not been reliable for me for a while now.[/QUOTE said:
siampumpkin
Have you found other vendors yet that are comparable to HC
could you list them it would be really helpful .... as I would like to know as well

as the post seems so hit and miss with dhl and ems at the moment
never knowing if you are going to get the order or not
makes any vaper freak out ... lol
 
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