Ordering problem.

[alex1407]

Hey guys,I'm trying to order some staff from Halo since yesterday but every time i go to check out i get error massage about some thing wrong with credit card ID number,i've tried 3 different credit cards which work for sure with same result. Does it happen to anybody else or it's just me?

 

[ckmeyers]

I've never had a problem. My suggestion would be to send an email to Halo customer service at
cs@halocigs.com

They can probably help you figure out what is going wrong.

 

[alex1407]

I did, no answer so far.

 

[satu87121]

I just ordered on Friday the starter kit, sample kits, cartimizers I mean the whole enchilada. An hour later I got an email confirmation. I got free shipping and when I had time to today I figure it will all show up by Friday, I typed in the tracking info and it said arrival today and an hour later it all showed up. Nicely boxed with the free mid size bottle of spicy juice.

Their email replies are a bit slow. I contacted them and they always seem to contact the next day. I figure small company extremely busy. Had no problems what so ever on the credit card. They maybe upgrading, or had bank routing issues (worked in IT so I seen it all). Can't be you though.

I emailed them at support@halocigs.com

 

[Cinder Ella]

Hi Alex,

Sorry to hear about your frustration! CS should get back to you today if they haven't already. If you want to PM me your email address associated with your Halo account Ill try to speed things up a bit.

Hey guys,I'm trying to order some staff from Halo since yesterday but every time i go to check out i get error massage about some thing wrong with credit card ID number,i've tried 3 different credit cards which work for sure with same result. Does it happen to anybody else or it's just me?