We're happy to accommodate orders for other forum members, regulars, your friends and family, etc... BUT, we need the following to happen...
Separate orders - the production team is relatively new so the entire production process stops and a 30 minute conversation ensues over how to put in a manual order if the order isn't split when the order is placed. Please, do not place "one big order" and ask us to manually split it and "send this bottle to XXX, and these bottles to YYY". It also results in us paying separate postage for the second order which is generally overlooked.
Provide an correct shipping address - We understand the value of a surprise, we really do. That said, the team has limited ability to modify orders - that means (aside from the separate order), that order needs to have a complete "real name" and shipping address populated when it's placed (otherwise another 30 minute managerial intervention is required so we can dig up a shipping address for another customer).
Privacy policy - please don't email us and ask for another customers shipping address - it's against our privacy to share data. If you don't know the address of the individual you want to ship to (in the case of a forum member) - we need you to obtain it.
The above is an effort to minimize the amount of managerial level interventions. Curve-balls such as these cause our entire production process to stop, limit our ability to get orders out accurately and promptly, and generally causes everyone to shake their head and as baby Jesus why. LMAO
Thank you for reading!
Separate orders - the production team is relatively new so the entire production process stops and a 30 minute conversation ensues over how to put in a manual order if the order isn't split when the order is placed. Please, do not place "one big order" and ask us to manually split it and "send this bottle to XXX, and these bottles to YYY". It also results in us paying separate postage for the second order which is generally overlooked.
Provide an correct shipping address - We understand the value of a surprise, we really do. That said, the team has limited ability to modify orders - that means (aside from the separate order), that order needs to have a complete "real name" and shipping address populated when it's placed (otherwise another 30 minute managerial intervention is required so we can dig up a shipping address for another customer).
Privacy policy - please don't email us and ask for another customers shipping address - it's against our privacy to share data. If you don't know the address of the individual you want to ship to (in the case of a forum member) - we need you to obtain it.
The above is an effort to minimize the amount of managerial level interventions. Curve-balls such as these cause our entire production process to stop, limit our ability to get orders out accurately and promptly, and generally causes everyone to shake their head and as baby Jesus why. LMAO
Thank you for reading!
Sorry!
While I completely understand and support the reasons for the change, unfortunately, this may inhibit the gifting process as most of us do not possess each others addresses. In terms of man hours, the hit of 1.5 - 2.0 hours a day from a typical work day puts a sizeable dent in production output. As they say, It is what it is.........Growing pains. 
