1. I'd ask that reporter what toxic chemicals there are and ask him to research his answer first.
2. Why -Why -Why would anyone say - like that one patron - that they are "smoking"? Smoking around their kids"? Seriously??? He appears very uneducated to what he is actually doing. We should cringe when we hear someone say this.....
When we have vapers telling people they are "smoking", we sure as hell aren't going to advance our cause.
But on a much more positive note, Congratulations on the exposure and immediate benefit to your customer base. Word of mouth travels faster than the speed of light it seems. Both for the good and the bad.
Let's hope someone - Please - find that customer and educate him fast. Real fast.