Outstanding Customer Service !

[Seneca]

This afternoon I sent an email to Vapornine with a couple of questions about one of the batteries. I could not believe it when I received a reply within a few minutes of sending my email. But that isn't what impressed me the most,,,it was the fact that I wasn't treated like a way to make another sale, because I would have easily gotten out my credit card after being told I needed this, this and that. I was given some suggestions in regards to another avenue to take verses what I originally thought would be the best. In this economy when most of us are making the most out of each and every dollar we make,,,,it says so much for a company to look out for their customer's best interest verses making a quick sale. Thank-You so much for being so honest.

 

[syntaxevasion]

Thank you for the feedback. Still working this evening and I appreciate ya dropping by with the good word.

I gotta hand it to my guys I have working.. just hired a new CS person because we've been getting busier and customer service is SO important to me..not going to let it slip to save a buck on labor. I'll make sure the team knows you had good things to say about them

Thanks!
Ben