I ordered the kit and to my disappointment the charger could not fit 2 batteries at the same time. The manufacturer obviously did not do any qc with the charger because it's too narrow to have both batteries fit side by side to charge at the same time. Contacted Eric and he had same issue.
I was offered a full refund but instead opted to buy a different charger from him at a nice discount. Not Eric's fault and he was very helpful in getting this problem resolved. Just be aware though if you buy this kit you will have to buy another charger.
As for the product itself it's just ok to me. Honestly you get what you pay for so you can't expect it to be at the same level of a provari. However it does it's job fine. It just has a cheap feel to it, and also the battery compartment door is a real PITA to open and close. I had to loosen the hinge to get it to open and close without breaking my fingers. This kind of stuff just tells me this is not a top quality product.
But all in all Eric has been great to deal with and I plan on doing more business with him going forward
I was offered a full refund but instead opted to buy a different charger from him at a nice discount. Not Eric's fault and he was very helpful in getting this problem resolved. Just be aware though if you buy this kit you will have to buy another charger.
As for the product itself it's just ok to me. Honestly you get what you pay for so you can't expect it to be at the same level of a provari. However it does it's job fine. It just has a cheap feel to it, and also the battery compartment door is a real PITA to open and close. I had to loosen the hinge to get it to open and close without breaking my fingers. This kind of stuff just tells me this is not a top quality product.
But all in all Eric has been great to deal with and I plan on doing more business with him going forward