Payment System flaw - Just Letting you know

[retird]

Ordered during 20% off on 12/27/11 at 12:01 am. Used Gift Certificate during checkout and lost the 20% discount. Was charged full price. I sent a support ticket to you at 12:15 am the same morning. Thought you would like to know about this flaw in the payment system....

 

[retird]

Oh, and please open my support ticket before shipping order 18312.......thx

 

[Porphy]

Oh, and please open my support ticket before shipping order 18312.......thx

No worries Retird, I'll take a look at it. It is working like it is supposed to, technically the gift certs are order coupons and it will only allow one to apply at a time but I think I can fix it and get you back a proper discount. I'll report back.

EDIT: Sale and gift certs are fixed. I'll send out a refund to you for the difference as soon as I get to the office. I'm currently riding passenger side taking orders to the USPS. I hope this helps!

 

[retird]

Will wait for your report back.....also my support ticket was deleted for some reason(never happened before)....not complaining, but it had info in it for the correction of this before the order was to ship....but I just see that my order was shipped.....

let me know....thx....and it is a good thing that you are busy taking care of the Galaxy....

 

[Porphy]

You should have your e-mail verification and refund info in your e-mail account.