problem visiting our website

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newsunshine

Supplier Associate
ECF Veteran
Apr 7, 2009
5,938
570
China
www.healthcabin.net
Hi dear all,

for some unknown reason our website has a big problem with logging on.

when you visit it, it says

Warning: mysql_get_server_info() [function.mysql-get-server-info]: Access denied for user 'apache'@'localhost' (using password: NO) in /var/www/vhosts/healthcabin.net/httpdocs/includes/classes/db/mysql/query_factory.php on line 39

Warning: mysql_get_server_info() [function.mysql-get-server-info]: A link to the server could not be established in /var/www/vhosts/healthcabin.net/httpdocs/includes/classes/db/mysql/query_factory.php on line 39

honestly, i have no idea what is wrong with our website. we did nothing wrong.

It is weird. :confused:

I am very sorry for the problem. we are working on it.

If you have good suggestion, please let me know.

i will highly appreciate it.
 

newsunshine

Supplier Associate
ECF Veteran
Apr 7, 2009
5,938
570
China
www.healthcabin.net
Same error now on the site too. I do hope the orders made last week will be shipped. I guess I have no idea until it hits the mailbox.

all orders made last week were shipped yersterday via EMS. we have sent the tracking numbers to buyers.

we will continue to ship orders out as before. If you want to make a new order, you can send the order list to us by email. we will help you with finish your order.

our admin part is ok.

our tech support guys are working with the hoster on the problem now. hope they will fix it out soon.

i will keep everyone updated here.

by the way, any questions, please email to sales@healthcabin.net.

the email system still works well as always.

sorry for the problem again!

Amy
 
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