Anyone else having issues with their new website? Half the time I can't even open their home page and other times a link fails to open. Is it just on my end? I'm not getting any replies to my emails to them.
Problem with new website
- Thread starter mn shutterbug
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OK, just got a reply and their hardware dept. will be operable this afternoon even though I still can't get into their home page.
Guess I'm not alone. First I couldn't get past 'are you 18 +' today. I kept clicking and it didn't go anywhere Thereafter, I got off the website and tried to get back in and couldn't. After several attempts, I just moved on. I'll try again later on in the day.
I can get past the age verification now but can't log in to access my wish list and I don't recall what was in there. If they don't have this site working by Tuesday, I may have to go elsewhere for what I want. They should have kept their old site available, via a link off their new one, until all the bugs had been worked out. This is a good way to lose customers.
i have been trying for three days to order. i can't pull up the site, and when i can, i don't get very far either. usually no more than two clicks. sometimes it drops me at age verification, sometimes just from clicking on a juice i want to look at, sometimes at "add to cart."
about ready to start looking elsewhere. their site has always been slow, but it has worked and i've been using their applewood as my daily vape for a couple of years. if i can't order, what else am i supposed to do?
about ready to start looking elsewhere. their site has always been slow, but it has worked and i've been using their applewood as my daily vape for a couple of years. if i can't order, what else am i supposed to do?
I just got an email from them stating I can call them at 1-800-705-7013 between 8:00am and 5:00pm (MST) to place an order.
I've not placed an order since the website was revised, but if you are having issues, please call FSUSA.
Did you know that every time you "click" you're actually sending a new "request" even if you can't see it? That just makes it even harder to get into an unresponding site. (Yeah, I do it too, sometimes.)
But, the site is not responding. No matter how many or few clicks. Geez, I wish they'd leave it alone already!
But, the site is not responding. No matter how many or few clicks. Geez, I wish they'd leave it alone already!
I'll place an order tomorrow in an effort to see what you're experiencing. That said, please call FSUSA!
I'm guessing a bad web master. I called late Monday and left a message and got a return call yesterday morning and placed my order.
Good morning everyone.
We are currently working on the technical difficulties we are having with our new website. Please bear with us while we make these changes. If you need any help please call us at 1-800-705-7013.
We are currently working on the technical difficulties we are having with our new website. Please bear with us while we make these changes. If you need any help please call us at 1-800-705-7013.
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