Problems with AusPost- NO batteries?? WTF?

[vc76]

AusPost won't accept batteries for international shipping!?! So I can't return them!
Absurd! Considering all the millions of mp3's, phones, computers, etc... not to mention e-cigs they deal with daily.
Has anyone else had this problem? Or did the woman at the post office have something against me!?
So, the question is, how CAN we return our dodgy batteries under warranty?
Any suggestions would really be appreciated.

 

[Hackcessor]

AusPost won't accept batteries for international shipping!?! So I can't return them!
Absurd! Considering all the millions of mp3's, phones, computers, etc... not to mention e-cigs they deal with daily.
Has anyone else had this problem? Or did the woman at the post office have something against me!?
So, the question is, how CAN we return our dodgy batteries under warranty?
Any suggestions would really be appreciated.

Yes AusPost is correct.

They will not allow Li-ion batteries to be shipped via Air

They will allow it if you ship it cheapest donkey post option.

Same goes for domestically in Aus

 

[vc76]

Yes AusPost is correct.

They will not allow Li-ion batteries to be shipped via Air

They will allow it if you ship it cheapest donkey post option.

Same goes for domestically in Aus

I checked out the AusPost website and looked into their dangerous goods policies.
I just find it unbelievable that they'll ship batteries to us, but not the other way!
Absurd, contradictory and utterly nonsensical!

 

[symphynity]

Thats because the overseas poster assumes responsibility if something goes wrong. Aust Post will not assume that responsibility.

 

[Hackcessor]

I checked out the AusPost website and looked into their dangerous goods policies.
I just find it unbelievable that they'll ship batteries to us, but not the other way!
Absurd, contradictory and utterly nonsensical!

One of the benefits of buying local I guess. Not having to deal with overseas warranty claims.

You should check out JPT Australia or any Battery Specialist.

If you send it back via SeaMail it should get wherever it is going and be shipped back to you via Air prior to Christmas and be much cheaper on the postage as well I would imagine.

 

[Pleski]

Considering that iPhone battery that burst into flames on a flight recently, they may have a point....

I don't see however, why they can't ask the sender to sign a waiver accepting responsibility for packing the batteries correctly. If it's good enough for other countries....

 

[ByeByeCoffinNails]

We had a dud battery to return and ran into the same issues with NZ Post.

Low-life postal scum.

 

[ozeevapr]

Easy, buy your hardware local.

Buy your e-juice from O.Seas if you need nic.

 

[ozeevapr]

The law says on their site to separate the battery from the device. Most electronic devices except iphone has a removable battery.

 

[zacxzac]

Honestly, last time I posted something with a battery in it I just went in, purchased a prepaid satchel, and sent it.

I'll take the risk. I've been posting batteries for years...

 

[zacxzac]

As a side note here, if the battery is not IN the device (i.e. a mobile phone) than it is fine.

This is why when you receive an electronic item (aside from a Mac product or similar) the battery is separate to the device.

 

[azzaj]

How many batteries blow up vs how many batteries don't?

I'm gonna go right ahead and blame steve jobs...

You have to subject a li-po to a lot of abuse before they will blow up.

 

[zacxzac]

Yeah I think it was just one or two time that it happened and so they banned it for everyone.

 

[Vaptor]

hehe yeah that's a wierd one. I wanted to post some lipos within Sydney but PO wouldn't take them. Lipos were gonna go back to the vendor that send them to me by same PO. hehehe

 

[zacxzac]

Just make sure it's packaged up well before you get to the PO! Problem solved.

"Any batteries in here son?"
"Nope. Just books and clothes..."

 

[ckane]

I sent a secondhand lava tube up to queensland last month with two battery's express post. I didn't say a thing and aus post didn't either.