Received Fasttech item after I have already disputed it. Advice please

[GreenHead]

Paying for an item, and then doing a chargeback after it's shipped is nothing more than pure fraud. Obviously, the credit card company was not given the full story or truth, otherwise they'd have never approved the chargeback.

You need to educate yourself on the definition of "fraud".

Fraud: wrongful or criminal deception intended to result in financial or personal gain

I have gained nothing from waiting 70 days for an item to arrive. I didn't pick the item up from the post office. Quite the contrary, I ended up ordering the items from a US supplier, and paying more which I could have done over 2 months ago. Not to mention all the hassle.

Your average consumer is not going to wait over 60 days for an item to arrive. I order stuff from China and Hong Kong on Ebay all the time, I have never waited 60 days or more. I have had items not arrive at all but never that late. Perhaps the fault is with the carrier or customs but that's the risk the business takes when it ships overseas. I believe, and please someone correct me if I'm wrong, but according to the US Consumer Rights Act, a vendor has 30 days to deliver an item or the contract between 2 parties is null and void . It might also be the extra scrutiny fasttech receives after attempting to deceive customs.

I am aware that FT may suspend my account after this, that is their option, I wouldn't hold that against them in the slightest.

 

[Gramdogg]

Agreed, FT got their money. Your CC refunded you not FT. They may even get their product back and not refund your CC since it says no refunds. Why any company would stop service to a whole region for getting paid and receiving their product back as well is beyond me. Even if they didn't get paid or product back this idea is silly. I assumed your tracking number showed no progress after 60 days so you did the right thing if thats the case. If you let it go 90 days and get nothing your past the dispute period and out of luck if it never comes. UPS won't admit they lost anything or refund your money and neither would FT. This is the reason we use PayPal and CC's and not cash. No one is out anything regardless except you if it never came and you waited to long. They pay insurance, insurance pays them, they pay you.

 

[Gramdogg]

I'm getting the run around from them too. Not only does tracking number not track anything, it says access denied. Give it a couple weeks even though it says 24-48hrs. lol

 

[Gramdogg]

You need to educate yourself on the definition of "fraud".

Fraud: wrongful or criminal deception intended to result in financial or personal gain

I have gained nothing from waiting 70 days for an item to arrive. I didn't pick the item up from the post office. Quite the contrary, I ended up ordering the items from a US supplier, and paying more which I could have done over 2 months ago. Not to mention all the hassle.

Your average consumer is not going to wait over 60 days for an item to arrive. I order stuff from China and Hong Kong on Ebay all the time, I have never waited 60 days or more. I have had items not arrive at all but never that late. Perhaps the fault is with the carrier or customs but that's the risk the business takes when it ships overseas. I believe, and please someone correct me if I'm wrong, but according to the US Consumer Rights Act, a vendor has 30 days to deliver an item or the contract between 2 parties is null and void . It might also be the extra scrutiny Fasttech receives after attempting to deceive customs.

I am aware that FT may suspend my account after this, that is their option, I wouldn't hold that against them in the slightest.

Glad I knew what to expect from this thread. Still waiting on my order from Nov.2nd, if I didn't know I would have done the same thing. Kindly suggested they change typical transit from 6-20 days to 6-60 days lol. Better they be honest then piss people off. If it's "Air mail" I'd guess it's via hot air balloon.

 

[medleypat]

Agreed, FT got their money. Your CC refunded you not FT. They may even get their product back and not refund your CC since it says no refunds. Why any company would stop service to a whole region for getting paid and receiving their product back as well is beyond me. Even if they didn't get paid or product back this idea is silly. I assumed your tracking number showed no progress after 60 days so you did the right thing if thats the case. If you let it go 90 days and get nothing your past the dispute period and out of luck if it never comes. UPS won't admit they lost anything or refund your money and neither would FT. This is the reason we use PayPal and CC's and not cash. No one is out anything regardless except you if it never came and you waited to long. They pay insurance, insurance pays them, they pay you.

Who do you think pays for that insurance. If you think the company eats that you are sadly mistaken you pay for that insurance so saying no one is out the money is wrong.