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Registration didn't complete?

Discussion in 'Announcements and News' started by rolygate, Dec 17, 2009.

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  1. rolygate

    rolygate Forum Manager Verified Member ECF Veteran

    Supporting member
    Sep 24, 2009
    ECF Towers
    If your registration failed somehow, even though you completed the form successfully, then there is a good chance your email account is faulty in some way.

    You must enter a valid email address, as the forum sends you an email in which there is a link you must click, to validate your email address and complete the registration. Nine out of ten people who complain to us that their registration did not complete are found to have a faulty email account which bounced our email to them (did not accept it and returned it as undeliverable), or failed in some other way to deliver our registration email to them.

    Please check your spam filter or ask your ISP / email provider to help you, because if you registered, then WE SENT THE EMAIL.

    Note that webmail accounts such as Yahoo are much more problematic than genuine domain email accounts. Never forward* emails to these providers as they are very likely to bounce them. Chained emails are often the cause of your problem.

    * this means to have an email account send messages on to another account

    This problem can still apply even after someone writes to us for help, as our reply can bounce. We cannot complete your registration for you since you need a valid email address, ie one that works correctly.

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