First off ive always been happy with vape dudes,they have always gotten back with me in a few days,i placed a order a month ago,got the order in and noticed there was a stainless steal tip missing,and 5 boge xl punched lr cartos.....i replied got a email saying it would ship out asap and they were sorry, that was 3 weeks ago and nothing,ive emailed them again,nothing i really dont get what else i have to do,i hope they get back with me or ill not be ordeing anything again,i love there juices but this is pretty upsetting!