I don't know if this was already mentioned as I don't have time to read the whole
thread. However, are you aware that if you use a coupon code for a purchase and you want to redeem your rewards points, your rewards points are reduced by the percentage amount of the coupon code you're using? So as an example, right now with the 30% off Cyber Monday coupon, it reduces each $1 of rewards points to only 70 cents. Is this a glitch or is this the way you want it to work?