Please disregard last post. It seems that they don't offer guest checkout. I would log a support ticket with them. Just curious. When you place your order they typically email a receipt which also states the number of rewards points you've earned on that purchase. Is it showing anything on your receipt?
Sorry for the inconvenience! If you guys every have any problems with your reward points please email us at avejuicecs@gmail.com and we can help you out with it. bypassoverload by any chance were you placing your order through your phone or were you using a PC?
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