SafeCig out of business? Ripped off!

[Spookaloo]

I purchased $62 worth of products from SafeCig back in January. The cartridges never arrived, although the money left my account immediately. When I checked online, the order always said "processing."

Now the website addy is redirected to "Seminole" ecigs. Their customer service number has been disconnected. And I'm out $62.

 

[StormFinch]

Call the bank or credit card company that issued your card and dispute the charge. They will put the money back and investigate the company, or visa versa if it's a bank card.

 

[Spookaloo]

I'm definitely doing that, StormFinch.

What a crazy thing. The entire company, just poof.

 

[Caridwen]

Call the bank or credit card company that issued your card and dispute the charge. They will put the money back and investigate the company, or visa versa if it's a bank card.

I agree! Hope you get your money back. Do it right away. Like today

 

[Underwhelmed]

I purchased $62 worth of products from SafeCig back in January. The cartridges never arrived, although the money left my account immediately. When I checked online, the order always said "processing."

Now the website addy is redirected to "Seminole" ecigs. Their customer service number has been disconnected. And I'm out $62.

Looking at the Seminole site's About Us page, it appears that the Seminole tribe have bought (They say partnered with) SafeCig. There is a SafeCig link at the bottom of the page, but it is a dead link.

The customer service number listed there-1-877-277-7609 works, I just called it to verify.

 

[Spookaloo]

Looking at the Seminole site's About Us page, it appears that the Seminole tribe have bought (They say partnered with) SafeCig. There is a SafeCig link at the bottom of the page, but it is a dead link.

The customer service number listed there-1-877-277-7609 works, I just called it to verify.

Thank you. I will try reaching them.

 

[Spookaloo]

They're not answering any of their customer service lines at Seminole.

SafeCig has around 100 complaints with the BBB and their accreditation has been pulled, their rating changed to an "F."

Has anybody here had a bad experience? Was a bad review ever posted in this forum? I searched and could not find one, but that may have been user error.

ETA: I filed a BBB complaint against them. None of our efforts to reach them have been successful.

 

[kiwivap]

Seems Safe Cig have gone bust:
http://www.e-cigarette-forum.com/forum/new-members-forum/384279-former-safecig-employee.html

 

[Spookaloo]

Thanks, everybody. My credit union restored the funds to my account. I can buy cartridges from a local smoke shop that fit the safecig batteries, although truth be told, safecig batteries never worked anyway. I just liked their cartridge flavors.