Shan's mod question

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jfoster1

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I placed an order from shan's mod on Sept 21. It was a preorder and I thought I was supposed to have it by now. Can't remember the dates it said it was supposed to ship. Website was changed and the ship date is not listed anymore. Anyway, I have tried e-mailing her and have not gotten a response. It has just been 48 hours since my first e-mail, but was wondering if anyone knew anything.
Thanks
 

jfoster1

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I have always gotten fast replies also. I have sent a couple, even went to her website and did a contact that way also. I have not heard anything. That is why I got a bit concerned. I hope she is not ill. Paid by paypal and only have 45 days to dispute it. She seems reliable, just have never dealt with her before. Not a good practice to completely trust without knowing them. Nothing personal to her. I don't have anyway to contact her other than the way I have tried
Thanks for the reply
 

peterforpats

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I have always gotten fast replies also. I have sent a couple, even went to her website and did a contact that way also. I have not heard anything. That is why I got a bit concerned. I hope she is not ill. Paid by paypal and only have 45 days to dispute it. She seems reliable, just have never dealt with her before. Not a good practice to completely trust without knowing them. Nothing personal to her. I don't have anyway to contact her other than the way I have tried
Thanks for the reply
shan is a great modder and if she promises something you will get it- understand her promise dates are not etched in stone and she always has a window of 4 days early or 4 days later. i know she is dealing with a very sick family member so i would cut a little slack. i have her dual gadget dna20 and have been totally pleased with it. 4500mah of vaping pleasure and it takes all of 10 seconds to change the batteries and go. it is so much lighter than my other mods and yet amazingly durable and able to take abuse. when she does the aluminum ones again i will be in line for one of those- shan@shanmods.com. she will get back to you- don't forget, button top batteries.......
 

msqun

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I am sorry she is having to deal with that situation. If that is the reason for the delay that is not a problem for me. I wish her the best.

Definitely a reliable person. As already mentioned above she is dealing with a very sick extremely close relative atm. She is also on Face *book* for another point of contact. (FWIW) Since the mods are custom, it does take more time, but now in addition the ill family member. Please be patient. I am certain once you receive your mod, you will be very pleasantly surprised as to how much you will love it! :) THANK YOU for your understanding and patience during this difficult time for her and her family. As far alldayvape, I ssuppose we would need more information about when and what is going on with your own unique situation. She certainly stands behind any defects or problems, as far as I have been aware. If you have had this problem in the last few months, as you can see from the aforementioned circumstances, this may be the same cause for your not getting a prompt response. Also, please note she is not on the forum so any attempt to get in touch here will be a failed attempt to reach her. Hope you all get responses and such in the near future.
 

BiancaMontgomery

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Can't add much to what's already been said, except to say again that she is indeed dealing with a heartbreaking family situation and I know for a fact that she is STILL MODDING through it all and doing her best. I hope you haven't heard from her because she's taking a well deserved couple of days off, though if she is, I'll be shocked. I'm sure you'll hear back from her...and maybe check your email and make sure it sent? Sometimes errors happen.
 

TxParamedic

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Shan is reliable and her mods are top notch. I've got the dual 18650 DNA20 "Gadget" as well and it's awesome. I follow her on facebook and besides the family illness she ran into some components delivery delays if I recall correctly. She is modding like mad and has posted pics of the works in progress.
 
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