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Silver Bullet not working properly

Discussion in 'AltSmoke' started by danibanani, Nov 20, 2014.

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  1. danibanani

    danibanani Ultra Member Verified Member ECF Veteran

    Nov 2, 2014
    Ohio
    Hello,

    Something is wrong with my SB. Sometimes it doesn't "fire" when I push the button. This morning it didn't work at all. I tried new batteries, other clearomizers, looked for any "gunk" in my coils, etc. It didn't work for a full hour.

    I tried again after that hour and it miraculously started working again. Is it possible that you guys can send me a loaner and I'll send mine in for repair? I've had it for less than a month. :(

    Thank you,
    Dani
     
  2. rocks82

    rocks82 Supplier Associate ECF Veteran

    Supporting member
    Oct 3, 2009
    Columbus
    Hi Dani, Send us an email at support@altsmoke.com :) We'll have the manufacturer work out what's going on with you and get you set up!
     
  3. danibanani

    danibanani Ultra Member Verified Member ECF Veteran

    Nov 2, 2014
    Ohio
    Chad emailed me earlier after I sent in a form. I'm waiting for his response now. Thanks, Megan.
     
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