[ADMIN EDIT] We've been contacted by the owners of smokefree online who believe some of the statements found in this post to be untrue. As such, I have given them the right of reply, which can be found below:
I'm trying to get the word out about smokefreeonline.com. I recently posted the following on their FaceBook page, and not only did they delete the post without a reply, they kicked me off the friend list and blocked me from posting anything else on their page. AVOID THIS COMPANY!!!!!!!
I think it's pretty pathetic when you have a quality product, yet still feel the need to lie to customers! I bought this on a whim while on vacation and didn't know enough to realize I was being taken. I was told the cartridges never need to be changed, the battery can't be over charged, a bottle of e-liquid will last 2 months...and on and on and on! And I wasn't told when I purchased the black kit that they don't even sell black cartridges to go with it. Really??? After I just laid out $200.00???? Don't get me wrong, I LOVE the product but with all the lies and the high cost of use, (shipping charges are ridiculous if you don't spend $60.00 each order) it's not worth it. The e liquid is good but I have discovered that there is better out there for half the price. Do yourself a favor and visit some of your local smoke shops and try out several different brands and liquids and buy products from someone who will have to see your face again!
I ordered the 1st time, 2 bottles of liquid....$60, free ship....took 3 weeks to get due to incompetent order taker....called me twice to confirm my credit card #. Twice I asked not to be contacted on my computer line....not sure how they even got that #!!!! 2nd order, I am still waiting on....ordered cartridges online (2 packs)....$15 shipping.....delayed 1 day due to them calling to confirm/up the dollar amount of my order. I explained that I did not want to order more and would appreciate them NOT calling me in the future. Now UPS tells me that they altered the address and I must call them before UPS will deliver my order. REALLY?????? I will eat the initial $200 and purchase a product from a local retailer. Live an learn. Hope this helps somebody else!
[/Admin Edit]
I'm trying to get the word out about smokefreeonline.com. I recently posted the following on their FaceBook page, and not only did they delete the post without a reply, they kicked me off the friend list and blocked me from posting anything else on their page. AVOID THIS COMPANY!!!!!!!
I think it's pretty pathetic when you have a quality product, yet still feel the need to lie to customers! I bought this on a whim while on vacation and didn't know enough to realize I was being taken. I was told the cartridges never need to be changed, the battery can't be over charged, a bottle of e-liquid will last 2 months...and on and on and on! And I wasn't told when I purchased the black kit that they don't even sell black cartridges to go with it. Really??? After I just laid out $200.00???? Don't get me wrong, I LOVE the product but with all the lies and the high cost of use, (shipping charges are ridiculous if you don't spend $60.00 each order) it's not worth it. The e liquid is good but I have discovered that there is better out there for half the price. Do yourself a favor and visit some of your local smoke shops and try out several different brands and liquids and buy products from someone who will have to see your face again!
I ordered the 1st time, 2 bottles of liquid....$60, free ship....took 3 weeks to get due to incompetent order taker....called me twice to confirm my credit card #. Twice I asked not to be contacted on my computer line....not sure how they even got that #!!!! 2nd order, I am still waiting on....ordered cartridges online (2 packs)....$15 shipping.....delayed 1 day due to them calling to confirm/up the dollar amount of my order. I explained that I did not want to order more and would appreciate them NOT calling me in the future. Now UPS tells me that they altered the address and I must call them before UPS will deliver my order. REALLY?????? I will eat the initial $200 and purchase a product from a local retailer. Live an learn. Hope this helps somebody else!
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