So I received 4 batteries today.....

[Racehorse]

totally unsecured, unwrapped, untaped........and just jangling around inside an envelope.

Yes, that is lithium batteries. From a vendor. Who should know better.


No wonder USPS doesn't want this stuff in their mail. I really do not blame them at all.

and no, I am not going to say who, that is not important, what is important is that I called them and explained how unacceptable that is.

 

[joeybear]

Lol...whoops!! Luckily they made it okay.

 

[Barbara21]

That is pretty bad. And scary.

 

[belsenj]

Glad you let them know.

 

[LucentShadow]

This is why we can't have nice things...

 

[generic mutant]

I think I would name them in such a situation.

I think short-term bad publicity forcing companies to start behaving sensibly, *before* something goes horribly wrong, is better than the alternative...

I guess it depends whether they seemed genuinely concerned when you spoke to them.

 

[dwarfcat]

I think I would name them in such a situation.

I think short-term bad publicity forcing companies to start behaving sensibly, *before* something goes horribly wrong, is better than the alternative...

I guess it depends whether they seemed genuinely concerned when you spoke to them.

Agreed, if they understood what you were saying and agreed that it shouldnt have happened and they will insure it doesnt happen again then no name to list. However, if they told you to piss off by all means post em up!

 

[Katdarling]

 

[Rickajho]

Wow. If it's a known vendor selling e-cig stuff that's pretty bad. Hell, I get Li-On and NiMh from a place in China (not FT) all the time, for stuff other than vaping, and they always mail all batteries in either a reusable hard plastic case or cello shrink wrapped so tightly you have to do battle to release them. I mean, if that China place - that isn't a battery specialist - can get it right there's no excuse for what you found in your package.

I do hope they took your call seriously.

 

[BadTrainDriver]

I guarantee it wasn't RTD Vapor.
Their packaging is awesome...and super fast!

 

[WindyCityJoe]

I think the only way we would know if the vendor took it serious is if the name was posted, that way if it happens again we would all know to use someone else with better shipping practices. Just my

 

[Rickajho]

My hero! ​

 

[Vash]

That is just unacceptable ! If your going to sell it then make sure it is shipped safely


P.S. Like the new avatar Racehorse

 

[cags]

I'd like to know what their response was when you called

 

[Katdarling]

My hero! ​

Oh thanks honey pie! How sweet of you! You think of me that way? ...

 

[FlamingoTutu]

That vendor is lucky Baditude didn’t receive that package.

I like your new avatar too Racehorse.

 

[Shadav]

yep so the question on everyone's mind is how sincere were they to correct their error?

I can understand not wanting to badmouth a known vendor that is usually good...everyone makes a mistake and hopefully they are willing to fix their mistake for in the future.

 

[retired1]

I think I would name them in such a situation.

I think short-term bad publicity forcing companies to start behaving sensibly, *before* something goes horribly wrong, is better than the alternative...

I guess it depends whether they seemed genuinely concerned when you spoke to them.

Let's not name them please.

We usually have to shut these kinds of threads down because the OP is badgered into naming the company and then the thread turns into a bash fest. Not gonna happen.

 

[SilenzZzz]

is there a chance it was a damaged and repackaged item by the USPS?

 

[Train2]

Agreed!
I remember my first battery order was from FastTech, and I was surprised when they arrived IN a battery box.
I didn't know they came with...
(this was back before the shipping snafu - they got to California in 7 days flat)

Wow. If it's a known vendor selling e-cig stuff that's pretty bad. Hell, I get Li-On and NiMh from a place in China (not FT) all the time, for stuff other than vaping, and they always mail all batteries in either a reusable hard plastic case or cello shrink wrapped so tightly you have to do battle to release them. I mean, if that China place - that isn't a battery specialist - can get it right there's no excuse for what you found in your package.

I do hope they took your call seriously.