Some assistance please.

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Kingzkross

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Lets try to keep this short. I received my 2 odysseus back in January, and unfortunately one of them had a badly broken ceramic. My Canadian GG supplier was supposed to receive some replacement ceramics during the time the expansion kits were sent out, but he didn't. I tried contacting COV but they don't have any spares and my Canadian supplier still has no clue as to when he may get some.

Is there anywhere else that I can get a replacement? Its nice to have 2 of them, but its even better if the both work.

Thanks
 

Kingzkross

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Thanks Serp, hopefully my local GG supplier will get them in as well. When I spoke to Bruce, he said he would include one(when the next shipment arrives), if I placed an order. The thing is, I don't really need anything. All I need is for that second odysseus to work. I've finally acquired all of the pieces to upgrade my stealth to a GGTS and looking forward to match it with an odysseus.
 

Kingzkross

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You are very welcome, King. :)

If you recieved the Ody with broken ceramic directly from a GG seller, they are supposed to replace the ceramic at no cost to you. Buying something else to get your replacement should not be required.

Now, If it was bought second hand, only then would that offer not apply.

I did buy it brand new from GRBC.co which is our canadian seller. I also know that GRBC should be the one taking care of me, but like i said he didn't receive any replacements from his seller who's name is "Cam" i believe.

I will contact Bruce at COV once again, and ask if i really do need to make a purchase so that he can include a free ceramic replacement. I also understand that he isn't really responsible for us canadians, and is going out of his way to help me. Shipping to a market that he technically isn't responsible for is also expensive and coming out of his pockets.
 
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