Still have problems ordering:(

[plantlvr]

So I had computer problems on the V4L site, kept getting 'security' certificate pop ups,etc. Ran the Malwarebyte program that members here suggested and all seemed fine. But now when I try to order, my payment is declined! I have the money in my account, but Lastoutlaw said something about not not re-submitting account info as then the spammers/hackers can get ya.
Oh well hope I can get it sorted out soon

 

[dohsma]

Worse case scenario, give me a call tomorrow and I can make sure the order goes through for you.

 

[Blue Skies]

Just for some input here, I have used three different CCs while ordering from the site. I used my AMEX and it worked and still works fine. My Visa got shut down completely after my first order by the credit card company. They didn't call, e-mail, and I haven't received a letter about it. (I'm not going to be doing business with this card company anymore.) I've also used my bank card and they called within the next two days to verify the charge.

I would call your credit card company just to verify that everything on their end is legit. Good luck!

 

[V4Lis4me]

i hope for your sake that everything is OK with your personal info.....


dont have any advice personally, but just be as safe as possible.

 

[scuzzy19]

that sucks plantlvr have you tried ordering from a different PC? see if its the issue on your end and not just your PC? I would definitely try a boot level scan to avoid any process or applications that may be locked from being scanned to to being run in a process.

 

[HzG8rGrl]

My McAfee would not detect one of those that I picked up(thanks to my daughter) and I ran my windows defender and it got it immediately! Still gonna get an apple-sick of this pc, time for a mac.

 

[scuzzy19]

My McAfee would not detect one of those that I picked up(thanks to my daughter) and I ran my windows defender and it got it immediately! Still gonna get an apple-sick of this pc, time for a mac.

i'd take a PC over a MAC anyday I have a macbook but I use my PC every day and more then the MB

 

[tossedmycookies]

plantlvr sent you a pm, actually two but read the one from tonight please.

 

[Tasselhoff]

Hi Plantlvr: I have some handy tools (programs all Free) That I can link you too. I help alot of people clean and disinfect their computer's . Just send me a pm. I will be happy to Help. Good Luck!

 

[Belletrist]

it could be some crazy CC issue. is it one you've used before on V4L with the same shipping/billing address? in any case, i'd call them. i had one of my cards declined there which most certainly had money on it, but there was a nitpicky issue about the addresses.

 

[SunmanX]

There does seem to be a problem with the SSL on the site. It's only "partially" encrypted. This only means that there are some absolute url problems but all customer information is still secure and encrypted. That is the reason our browsers don't show the "green security bar". I know I have had issues with customers leaving my online stores due to that message because they were freaked out about it saying "partially" encrypted. Just a tip for Mark if you want to call Volusion and ask them to fix the urls for the page template images. Here's a screenshot of the images that use the entire URL instead of something like ../images/header.jpg.

This is the list of images being called when you login to your account. Logging in creates the https but some images are still being called by http, which in turn "partially" breaks the certificate. Not a big deal but can be a turn off to new people.

 

[kdcaines]

I have been having the same problem with the site. When I was trying to order last week that message kept coming up and my card would not go through. I gave up and tried the next day and it finally went through.
Since then I have tried the Malwarebyte program also, and it did nothing (well it did find a couple issues, so wasn't a wast of time) I tried a couple other things you all suggested, but nothing seemed to work. I am now using Firefox and I don't see the security warning anymore, although I haven't place another order yet, so we will see how it goes. (fingers crossed)

 

[Randyrtx]

There does seem to be a problem with the SSL on the site. It's only "partially" encrypted. This only means that there are some absolute url problems but all customer information is still secure and encrypted. That is the reason our browsers don't show the "green security bar". I know I have had issues with customers leaving my online stores due to that message because they were freaked out about it saying "partially" encrypted. Just a tip for Mark if you want to call Volusion and ask them to fix the urls for the page template images. Here's a screenshot of the images that use the entire URL instead of something like ../images/header.jpg.

This is the list of images being called when you login to your account. Logging in creates the https but some images are still being called by http, which in turn "partially" breaks the certificate. Not a big deal but can be a turn off to new people.

Is this what causes the "Do you want to view only the webpage content that was delivered securely?" Security Warning box? I've only noticed this appearing over the last week or so, previous to that I got no such warning while browsing V4L.

 

[SMILIN]

My website IT guy's were trying to preserve Bandwidth, they made some adjustments for what is pulled up from website, and what is pulled from their servers. All should be fine in a few hours with the extra step, but, I am assured ALL IS VERY SECURE, THRU VOLUSION

Steve

 

[keyzygirl]

So am I going to get bugs or viruses from V4L?Belle said no,but now Im a bit worried.My husband will kill me if I kill the comp!!

 

[freerangehuman]

If you're using Internet Explorer, I recommend downloading and using Mozilla Firefox.
Safer and more stable. No BS! Plus its free, man!
DL Firefox here

 

[x3x]

So I had computer problems on the V4L site, kept getting 'security' certificate pop ups,etc. Ran the Malwarebyte program that members here suggested and all seemed fine. But now when I try to order, my payment is declined! I have the money in my account, but Lastoutlaw said something about not not re-submitting account info as then the spammers/hackers can get ya.
Oh well hope I can get it sorted out soon

Stop using IE and switch to google chrome !!

 

[Justin Credible]

There does seem to be a problem with the SSL on the site. It's only "partially" encrypted. This only means that there are some absolute url problems but all customer information is still secure and encrypted. That is the reason our browsers don't show the "green security bar". I know I have had issues with customers leaving my online stores due to that message because they were freaked out about it saying "partially" encrypted. Just a tip for Mark if you want to call Volusion and ask them to fix the urls for the page template images. Here's a screenshot of the images that use the entire URL instead of something like ../images/header.jpg.

This is the list of images being called when you login to your account. Logging in creates the https but some images are still being called by http, which in turn "partially" breaks the certificate. Not a big deal but can be a turn off to new people.

I don't think that this is anything to worry about. The reason that some of it is secure while other portions aren't are simply because they reside on two different servers. The https images are directly related to your account whereas the http images are simple background images.

 

[SunmanX]

Aye, that's what I was stating. It's not going to affect any personal information, I was merely just stating the possible future customer deterrent that it might possibly be.

 

[kdcaines]

I wasn't really worried about the security issue. I was more annoyed by the pop up every time I changed pages it came up and I had to click it. Now that I am using Firefox it asked me once and then gave me the "don't ask me again" option.