I can tell you from a guy who has launched MANY products over time ( all products on the Fiber optic Polisher site ) + the www.Autospacover.com site have been designed built and marketed by Myself and my employees , the INFINITY has been the biggest headache yet after 17 yrs !!!!
Some thing were self inflicted most were due to suppliers and bad machining , but there have been a comedy or issues ( not that it is funny mind you ! ) I mean it has been ridiculous ( to many things to name here )
We have lots of experience doing this and dealing with these types of situations ( every company on the planet has had to deal with these types of things even Iphone and Windows and Apple etc, ) how you deal with it determines how you and your product recovers ( dont pull a Toyota )
Some thing were self inflicted most were due to suppliers and bad machining , but there have been a comedy or issues ( not that it is funny mind you ! ) I mean it has been ridiculous ( to many things to name here )
We have lots of experience doing this and dealing with these types of situations ( every company on the planet has had to deal with these types of things even Iphone and Windows and Apple etc, ) how you deal with it determines how you and your product recovers ( dont pull a Toyota )