Think I didn't get what I ordered but I'm not sure

Status
Not open for further replies.

bsoplinger

Vaping Master
ECF Veteran
Verified Member
Apr 13, 2010
3,268
3,709
Capitol District New York
Just got my latest order today. Got 5 30ml bottles of 5 flavors. 3 of them have the same name on the bottle as what I ordered so I feel pretty sure they are what I ordered :)

The other 2, well, I'm not sure if I got 1 that's wrong or both.

I ordered:
Green Parlament
Parlament Menthol

I have 2 bottles that say:
Parlament
Original Parlament

Makes me pretty sure I did not get a Parlament Menthol since neither bottle has the word Menthol anywhere on them. But I'm not sure of those other 2 bottles which one if either goes with Green parlament since neither bottle has the word 'Green' in it.

Or did I get 2 wrong bottles?

TIA all
 

dohsma

Vaping Master
ECF Veteran
Feb 26, 2009
3,281
682
WI, USA
The one labeled Original Parlament should have a picture of the Green Parlament cart. There was some confusion in labeling, but the one labeled Original Parlament is green Parlament. So it looks like you were missing a Parlament Menthol. Contact Val at customer_service@vapor4life.com and she will get you straightened out right away.
 

bsoplinger

Vaping Master
ECF Veteran
Verified Member
Apr 13, 2010
3,268
3,709
Capitol District New York
Thanks Mark. Hoped one of those 2 was the right thing. I wanted to vape some of the Green Parlament but didn't want to open the wrong bottle. Also figured someone at V4L would fix the problem but thought it'd be easier if I had the correct info before I contacted anyone. Didn't want to wait til Monday to vape my Green though ;)

Again thanks.
 

bsoplinger

Vaping Master
ECF Veteran
Verified Member
Apr 13, 2010
3,268
3,709
Capitol District New York
In case anyone was curious or for future searchs about V4L customer service…

I did OP on a Saturday. Received emails from 2 different folks from V4L on Sunday already. Received the correct bottle in today's mail, Friday, 6 days from OP. They did an excellent job of fixing the mistake.
 

dohsma

Vaping Master
ECF Veteran
Feb 26, 2009
3,281
682
WI, USA
In case anyone was curious or for future searchs about V4L customer service…

I did OP on a Saturday. Received emails from 2 different folks from V4L on Sunday already. Received the correct bottle in today's mail, Friday, 6 days from OP. They did an excellent job of fixing the mistake.


We try our best... thanks for letting us know :D
 
Status
Not open for further replies.

Users who are viewing this thread