Ok I wanted to address something with the cream flavors. It has came to my attention that the cream in the Valentine's Day Gift pack did not do well in the sub zero cold weather.
The cream passed all quality control testing, and I even vaped what we have here in office. It taste perfect. What seems to have happen is that when the bottles left out warehouse they must have froze during shipping. Due to the way the flavor is made the flavor must have broke down. This has caused a spoiled milk smell, and a very weak sour tasting vape. We suspended all cream flavors the second we starting getting reports and spent a lot of time lab testing to find the root of the cause.
Natural flavors are not the easiest thing to work with and to be honest in all my years of working with flavors I have never had something like this happen. (We do not freeze any flavors). We have tested every single flavor to find if this could effect something else besides creams.
That being said some people have reported no problems at all. It really had a lot to do with when the item shipped. If you have an issue please let me know and I can take care of you right away.
In the future we will add a new freezer test to our quality control testing. I hope that this does not leave a bad taste in your mouth about Killer juice. It is my goal to always make the best natural flavors out there and at this time I feel that I have failed our fans, and our customers.
Thank you again for understanding. If you have any questions please let me know.
Your friend,
Walt
Great customer service never leaves a bad taste in my mouth! Thanks for making it right Walt!