TV eGo Battery blew up!

[Chief Cuzzo]

I purchased my TV eGo give or take 2 weeks ago and it has been great!

Until about a hour ago....

I was sitting at my desk enjoying my favorite juice (Geoff's Blend) and my eGo flashed indicating I needed to replace the battery. I jump up from my chair go over to the charger grab my freshly charged battery and place the old battery on the charger. I go back to my desk, drip a couple drops into my atty and take a toot. To my surprise the battery flashes like it had not been charged....Had I forgotten to charge it? Did I not screw it in all the way to the charger??

So I allow the battery I had just put on the charger to charge for a hour or so, swap them out and walk away.

"What the hell is that smell?!? Oh Damn...

I go over to my charger to find a HOT battery with smoke coming off it and a straight up melted button. My house smells like an electrical fire, I gave my brother all my old 401's and my 801 and I am down to 1 battery until my GLV gets here...Just not a good day.


One good thing I guess is that I was not vaping it when it blew and the charger somehow still works!

Chief

 

[WhatAClumsyGirl]

You should contact Geoff....I know that he doesnt warranty them, but he probably needs to know about this.

 

[Mr. Tasty Vapor]

DAMN! I need to alert the vendor on this too. Clumsy, get in touch with me. (888) 389-3229!

That can be pretty damned scary, and I'm sure in the history of e-cig batteries and chargers, this is likely not the first time this has happened and I truly hope this is just an isolated incident attributed to a faulty battery.

I use my own batteries and I haven't encountered any problems yet, so I'm pretty sure it was an isolated thing.

But Clumsy, CALL ME!

 

[Chief Cuzzo]

Geoff did you want Clumsy to call you regarding my battery? lol

 

[Richie G]

I'm curious, Chief. I didn't see a "fast charger" on TV's site, so I'm assuming that you are using a standard 510 wall charger with an adapter? I wonder if there is a problem with that and it's just starting to surface.

I've been rotating 4 eGo batteries in a "fast charger" for over 6 months with no problems whatsoever. In addition, I bought two additional kits with the fast charger and neither of the people using them have had a problem.

 

[WhatAClumsyGirl]

Chief you need to give him a call....

 

[Chief Cuzzo]

I just use the one Geoff sells in the kit, not sure.

 

[Chief Cuzzo]

Clumsy I spoke with him on Live chat, I will give him a call just to make sure he does not need anything else though.

 

[WhatAClumsyGirl]

KK...tell him i'll call him too...but all i want to do is praise him on his juice...lol

 

[Chief Cuzzo]

haha, I have like 9 bottles of TV juice....nothing better.

 

[markimar]

Holy cow! Must have been a bum battery there's one im sure in several batches these dang manufacturers need to stop cutting corners and do some better quality control before shipping to vendors. I'm sure TV will set them straight! Geoff is a stickler for quality!

 

[Chief Cuzzo]

Just spoke with Geoff on the phone and he is sending out a new Battery and Charger, as always TV is an example for all other suppliers to follow.

 

[WhatAClumsyGirl]

That's awesome Glad you spoke with him, so he can notify his vendor of the problem with that one...

It's probably a isolated problem, but definately something they need to be aware of.

Happy Vaping !

 

[Richie G]

Excellent. Can't ask for a better resolve than that. Kudos to Geoff.

 

[mwa102464]

I know it's off topic here but everyone see the new Ego Batts with the USB port on the end, twist off end cap USB underneath.!! pretty slick

 

[WhatAClumsyGirl]

First i've heard of that ....wow....amazing the things these people come up with.

 

[keyzygirl]

Well now I feel really good about getting my batts from Geoff,I like when vendors jump in and fix the problem.Plus I just cant live without the AC.Now I can get it all in one place!!

 

[mini_art]

Ive been getting attys from Tv and I actually like them better then my genuine Joye ones
They dont seem as harsh for some reason.

 

[rosesense]

Kudos Geoff. That is great customer service. I always feel badly that Geoff has to call me on all my orders because I invariably leave some info off or somehow mess up. Instead of just send all pg or whatever, he calls to see what I want. That is above and beyond.

 

[Belletrist]

Kudos Geoff. That is great customer service. I always feel badly that Geoff has to call me on all my orders because I invariably leave some info off or somehow mess up. Instead of just send all pg or whatever, he calls to see what I want. That is above and beyond.

Lol, me too. Poor Ramilya's had to call me a couple times, and I know they're freakin busy enough without babysitting me.

It is nice to see a vendor react with an honest "Oh, shizz?! The battery did WHA?" vs. "Oh, no no, impossible, surely."