Unbelievable Service !

[Noez1]

Ordered my ProVari on 12-25 and received it on 1-18.
Started using it right out of the box.WOW!! Used it until battery died.LOL.
Upon replacing battery got a E-4 WTF.
I won't go into to many details but quit working at this point. Supplier one time glitch?
Sent a PM to MonsterKenny to ask who to contact.Received response in 15 minutes.
15 minutes later received a phone call from ProVape.
Explained my problem to them.
They informed me how sorry they were and would be sending out a new one with directions on how to ship mine back.

I can count on one hand how many times a vender has stood up above and beyond their product.

ProVape is one of them!!!
If anyone is worried about them standing behind their product DON'T BE!

Anxiously awaiting arrival of replacement ProVari.
Again can't say enough about their support.



" Life is not a Rehearsal "

 

[Vermonster13]

Sounds like you are a ProVape Winner. lol

 

[JTman]

From someone who just ordered a provari as their first mod it is very great to hear that provape has such excellent customer relations. I apprecate you taking the time to share your positive experience.

 

[beetlespin]

Hats off to Provape!!!!

 

[Liv2Ski]

ProVape sets the standard in product quality and customer service

 

[Noez1]

Should have posted sooner. Received new one in 4 days! In vape heaven!!
Thanks again ProVape.

" Life is not a Rehearsal "