Update on ecigmall.com

[gashin]

Hi,

My restock just cleared customs and my site is now re-open. I will be no longer be carrying 901s but will still cover 901 warranties for those who bought from me before. I will also soon be carrying liquid and have greatly improved my shipping methods (the UPS Store I went to was shipping out my orders whenever they wanted to - now I'm shipping them out personally myself at the post office priority mail) and will cover everything with shipping insurance so you can get a refund or replacement quicker.

Sorry for the delayed service recently to anyone who bought from me and I promise way better service this time.

Thanks,
Kevin

 

[VapeAllDay]

Thanks Gashin, I can't wait for you guys to re-open, I'm needing one of your passthroughs!

 

[Apatel]

I was wondering about the warranty. The new warranty term is 3 months. If we purchased before, we still have the 7 month warranty, right.

 

[Cellmeister]

Great Going Kevin!

Don't Forget to Order Those Free USPS Boxes For Your Products!

Keep Vapin!

 

[robw]

I have to say, Kevin is a great guy. He works really hard to keep customers happy and is getting better responding to emails. I see great things to come from him in the future.

 

[Lane]

I ordered one of the usb pens last night!! Yet another little gadget to add to my ever growing collection cha-ching$$$$$ lol. Judging from the vid reviews on the site that thing looks awsome. Can't wait to get my hands on it. Thanks alot Kevin... ~Lane

 

[Darkest]

I ordered last week as the site stated next day shipping. I e-mailed Thurs for any information as I hadn't heard anything and have not heard any response. I sent a e-mail last night asking for my money back. The site should be updated with current information. You shouldn't tell people next day shipping if you don't have the item then not even tell them what's going on, that is not cool, you are dealing with addicts here....

 

[ed_bollix]

we are addicts.

 

[Lane]

I ordered last week as the site stated next day shipping. I e-mailed Thurs for any information as I hadn't heard anything and have not heard any response. I sent a e-mail last night asking for my money back. The site should be updated with current information. You shouldn't tell people next day shipping if you don't have the item then not even tell them what's going on, that is not cool, you are dealing with addicts here....

Did ya ever receive a response Dark? I ordered one last week also, any word yet?

 

[Lane]

Hey Dark any updates?, did ya receive your order yet? I'm still awaiting mine

 

[Lane]

I sent an email to ecig mall inquiring bout my order placed last Friday yesterday but have yet to receive a response. Has anyone herd from them?

 

[jdhapa]

yeah I am having the same prob...made an order on the 14th ...no product or shipping or any contact yet. I will wait a day more then file a dispute with paypal. Not looking good.

 

[xMarlboroMan]

I too am waiting for my order placed Feb 27th!!! No response from my email either.

 

[balldope]

I placed an order on the 13th it shipped on the 14th and it was delivered yesterday. I send him a question that same nigh on the 13th and he responded within 1 hour. Not sure why these other orders are in limbo.

 

[jamie]

I was wondering about the warranty. The new warranty term is 3 months. If we purchased before, we still have the 7 month warranty, right.

I see he never came back here to respond....