I'm going to continue to order from them even if a few things go wrong. I have yet to even contact them with my concerns because some have worked themselves out with some steep time. Consistency is important but I try not to jump the gun until I've checked other possible reasons...as others mentioned hardware, coils, diff steep times for certain juices and so on. Just my .
I agree.I have made several orders with them,and only experienced anything odd 2 times,one of which was my fault in ordering a flavor boost,it was because of my own choice that the juice was unvapable for me.The other was the bottle of tiramisu i mentioned from Feb.,the color was and still is very different from the first bottle i had of it,and it does taste a bit weaker,but not enough to be of any concern to me.I have had some of my diy juice that i have made exactly the same several times do this.I had made the same juice probably 15 times and it always came out the same,i ran out of flavoring,so i ordered a new bottle from the same brand/vendor and the flavoring itself was completely clear,where as my previous bottle was a golden color.So i understand first hand how different batches of flavor can be different,and have no issue if my juice is a different color or tastes just a little different,so long as it's still close which my tiramisu was.